As a front Desk Officer you are responsible to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression of the organization.

Responsibilities:

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
• Excellent typing skills in both Nepali and English
• Responsible for handling all the incoming and outgoing calls
• Responsible for dealing with all inquiries in a professional and courteous manner, in person, on the telephone, or via e-mail
• Greet visitors warmly and make sure they are comfortable
• Direct visitors to the appropriate person/department
• Schedule appointments maintain & update calendars, reminding respective personnel for the appointments
• Proactively initiate, develop and maintain an effective working relationship with team members
• Receive letters, packages, etc., and distribute them to concerned departments
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort, and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Perform any other duties assigned by management
• Maintain Records of outgoing and incoming letters