Front Desk Officer

Manaram Group

Source: Other Source

Views: 1134|Published on: Jul 24, 2024

Secretarial / Front Office / Data Entry

Mid Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: Not Required|

Job Description

Roles and responsibilities of this job

About the job

JOB DESCRIPTION: Front Desk Officer

Job Title: Front Desk Officer

Designation: Front Desk Officer

Reports to: Sr. Admin Officer

Location: Chandol, Kathmandu, Nepal

Shift: Standard (09:00 AM to 05:00 PM) from Sunday to Friday

Position Overview:

The Front Desk Officer is the first point of contact for visitors and clients, providing a positive and welcoming experience. This role involves handling various administrative tasks, managing incoming calls, and ensuring efficient communication within the organization.

Roles and Responsibilities

Reception and Greeting:

Greet and welcome visitors, and guest in professional manner
Answer and direct incoming and outgoing calls
Handle visitor's logbook

Administrative Support:

Manage and maintain a clear reception area.
Ensure the front desk is well stocked with necessary supplies.
Handle domestic and international travel.
Assist in coordinating meetings and appointments.
Maintain vehicles logbook in timely manner
Handle the bills and receipts.

Communication:

Provide information to visitors and clients regarding company services, policies, and procedures.
Respond to inquiries and requests in an appropriate manner.

Record Keeping:

Maintain accurate and up-to-date records of visitors and clients.
Compile and update blue book renew details, servicing, fuel, and attendance and lunch sheet.
Ensure confidentiality of sensitive information

Problem Resolution:

Address and resolve visitors and client's concern.
Escalate issues as needed.
Collaborate with other departments to ensure smooth problem resolution.

Skills and Qualifications

Qualification

High school diploma or equivalent; additional qualifications in Office Administration or a related field is a plus.
Proven experience in a similar role, preferably in a corporate or professional setting.
Proficient in using office equipment such as phone systems and printers.
Familiarity with basic office software (e.g., Microsoft Office Suite).

Competencies and Soft Skills

Ability to handle sensitive information professionally and with confidentiality
Ability to work under pressure and meet deadlines within available timeframes
Well-developed oral and written communication skills
Self-motivated and quick learner with a critical thinking and can-do attitude
Demonstrated ability to thrive in a fast-paced and results-oriented environment
Customer orientation and ability to adapt/respond to different types of characters
Exceptional organizational and multitasking abilities.
Professional appearance and demeanor.

Job Specification

Required qualifications for this job

Required Education Level:Diploma Certificate

Required Experience:Not Required

Skills Required

Required skills for this job

Record Keeping

Soft Skills

Administrative Assistance

Office Equipment

Receptionist Duties

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Aug 06, 2024

About the organization

Manaram Group

Manaram Group, established in 2003 AD, is a leading manufacturer and exporter of goods and services from Nepal. Two decades ago, it started out modest, exporting dog chews (Churpi) and handicrafts to the United States. Since the establishment, guided by company core values and diverse, competent team members, we have exponentially grown in the following areas: Pet Products Agriculture Products Dairy products Food and service industry Entertainment Philanthropy Today, we are a proud family of over 250 diverse employees employed in 8 different companies. 70% of our workforce comprises women, creating opportunities for women from rural areas. We firmly believe in creating innovative, high-quality products using simple, local ingredients and ethical business practices. We make a significant contribution to the export of agriculture-based products from Nepal. We focus on promoting Nepalese goods and services on a global scale with the highest ethical standards and quality in order to reduce Nepal’s trade deficit. Manaram Group has been actively involved in philanthropy through the Manaram Foundation since its establishment, with a vision to provide quality education and health care to children in rural areas. We firmly believe that access to education and health is a fundamental right that every child deserves. The foundation aims to create an environment that will enable kids to learn and develop to their full potential. The Manaram Foundation has established over 154 libraries across the country, provided funding to schools to enhance their systems, and provided scholarships to deserving students for higher studies.

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