Front Desk Officer

About the job

Company Description

Globaly Hub is a software product development company based in Australia and Nepal. We build software products that are globally scalable, add value, and solve problems of businesses as well as individuals. 

Role Description

We are seeking a proactive and organized Front Desk Officer who will also serve as an Operational/Administrative Assistant. This dual-role position requires excellent communication skills, attention to detail, and the ability to multitask effectively. The ideal candidate will be the first point of contact for our company and will assist in various operational and administrative tasks to ensure smooth day-to-day operations.

Key Responsibilities:

Front Desk Duties:

• Greet and welcome visitors, clients, and employees with a positive and professional attitude.
• Answer and direct phone calls, emails, and other inquiries to the appropriate departments.
• Manage the reception area, ensuring it is clean, organized, and presentable.
• Maintain visitor logs and manage security access for guests.
• Assist with scheduling and coordinating meetings, appointments, and conference room bookings.

Operational/Administrative Duties:

• Provide administrative support to various departments, including data entry, filing, and document management.
• Assist in the preparation of reports, presentations, and other documentation.
• Coordinate travel arrangements, including booking flights, accommodations, and transportation.
• Manage office supplies inventory and place orders as needed.
• Support HR with onboarding processes and maintaining employee records.
• Assist in organizing company events, meetings, and training sessions.
• Handle confidential information with discretion and professionalism.
• Collaborate with team members on special projects and initiatives as needed.

Qualifications

• Interpersonal Skills, Receptionist Duties, and Customer Service
• Experience in using office equipment
• Proficiency in office administration tasks
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize responsibilities
• Attention to detail and strong organizational skills
• Knowledge of basic computer software
• High school diploma or equivalent