Tilganga City Eye Center, a leading eye clinic dedicated to providing comprehensive eye care services, is seeking a Front Desk Executive to join our team. The ideal candidate will be fluent in Nepali, English, and Tibetan languages, possess excellent communication skills, and demonstrate a willingness to learn and adapt in a dynamic healthcare environment.

Responsibilities:

• Greet and assist patients, visitors, and staff in a courteous and professional manner.
  
• Manage front desk operations, including answering phone calls, scheduling appointments, and maintaining patient records.
  
• Provide information to patients regarding clinic services, procedures, and policies.
  
• Coordinate with doctors, nurses, and other healthcare professionals to ensure efficient patient flow and excellent customer service.
  
• Assist with administrative tasks such as filing, data entry, and insurance verification.
  
• Handle inquiries and resolve issues promptly and effectively.
  
• Maintain cleanliness and organization of the reception area.
  

Requirements:

• Proficiency in Nepali, English, and Tibetan languages preferred.
  
• Excellent interpersonal and communication skills.
  
• Strong multitasking and organizational abilities.
  
• Ability to work independently and as part of a team.
  
• Customer service-oriented attitude with a desire to exceed patient expectations.
  
• Basic computer skills and familiarity with office equipment.
  
• Previous experience in a healthcare or customer service role is a plus.
  
• Willingness to learn and adapt to new responsibilities and procedures.
  

Note: Preference shall be given to candidates who knows Tibetan Language.

Join our team and contribute to our mission of providing high-quality eye care services to our community. To apply, please submit your resume and cover letter detailing your relevant experience and language skills. We look forward to welcoming you to Tilganga City Eye Center.