Smart Telecom
Telecommunication

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.

Front Desk Executive

Views: 7709 | This job is expired 6 years, 1 month ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Sep. 11, 2019 23:55 (6 years, 1 month ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Other Specification

Must have completed Bachelor’s degree in Management
Preferred 1+ years of experience in customer care
Fluent English communication skills
Should have good Excel and Microsoft word skills
Organization skills
Ability to follow instruction and work autonomously
Excellent time management skills and prioritization of work load
Excellent interpersonal skills

Job Description

Greet customers and set positive office atmosphere
Provide information about the services and products of the organization
Answer questions and address complaints
Responsible for giving response upon customers’ complaints and provide the solution
Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
Handle the customer’s forms verifications
Interact with the customer’s, providing feedbacks and solutions

Applying Procedure:

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to [email protected]

OR,

This job has expired.

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