Smart Telecom

Telecommunication

Front Desk Executive

Views: 7721|Published on: Aug 22, 2019

Marketing / Advertising / Customer Service

Entry Level

Full Time

Vacancy: 2

Kathmandu|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Greet customers and set positive office atmosphere
Provide information about the services and products of the organization
Answer questions and address complaints
Responsible for giving response upon customers’ complaints and provide the solution
Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
Handle the customer’s forms verifications
Interact with the customer’s, providing feedbacks and solutions

Applying Procedure:

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to [email protected]

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Must have completed Bachelor’s degree in Management
Preferred 1+ years of experience in customer care
Fluent English communication skills
Should have good Excel and Microsoft word skills
Organization skills
Ability to follow instruction and work autonomously
Excellent time management skills and prioritization of work load
Excellent interpersonal skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Sep 11, 2019

About the organization

Smart Telecom

Telecommunication

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.