App Haru

Information / Computer / Technology

Digital Marketing Officer

Views: 2228|Published on: Jun 21, 2024

Marketing / Advertising / Customer Service

+1 more

Mid Level

Full Time

Vacancy: 10

Mid Baneshwor, Kathmandu|

Experience: More than 1 year|

NRs. 15,000 - 35,000 Monthly

Job Description

Roles and responsibilities of this job

Social Media Marketing: Utilize Facebook, Instagram, and WhatsApp for product promotion and engaging potential customers.
Data Entry and Research: Collect and analyze data to troubleshoot customer issues and identify improvement areas.
Customer Relationship Management: Respond promptly and professionally to customer inquiries and concerns.
Complaint Resolution: Address and resolve customer complaints to ensure satisfaction.
Database Management: Maintain accurate customer interaction records.
Status Reporting: Prepare reports on customer service issues and recommendations.

Office Timing: 7:00 AM to 3:00 PM

Note: Female candidates are highly encouraged to apply for this position.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 1 year

Other Specification

Bachelor’s degree in Marketing, Business, or related field.
Proven experience in digital marketing, particularly in service-based industries.
Strong analytical skills and data-driven thinking.
Excellent communication and teamwork abilities.
Creative problem-solving skills and adaptability in a fast-paced environment.

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 15,000 - 35,000 Monthly

Applying Procedure

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About the organization

App Haru

Information / Computer / Technology

Mid Baneshor, Kathmandu

Appharu Pvt. Ltd. is an established software development company delivering software development services of any complexity to clients worldwide. Being in IT business, we have a strong team with great expertise. Our customers are companies of all sizes ranging from startups to large enterprises who realize that they need a professional internet solution to generate revenue, establish communication channels or streamline business operations.