Cybersecurity & IT Operations Lead

Role Overview

We’re looking for a seasoned Cybersecurity & IT Operations Lead to own and elevate our security posture and IT operations.  This is a one-year contractual position with the potential for extension based on performance and organizational needs. This high-impact hybrid role blends strategic cybersecurity leadership with hands-on service delivery. You’ll be instrumental in implementing and managing our ISO 27001-aligned ISMS, overseeing infrastructure, and mentoring distributed teams across Nepal and Australia. 

This is your chance to build a resilient, secure, and scalable tech environment that empowers every part of our business to thrive.

You’re someone who is...

• A strategic thinker with a hands-on mindset
• Calm under pressure and energized by solving complex challenges
• Passionate about cybersecurity trends and continuous improvement
• Fluent in translating tech issues into actionable business insights

What You'll Be Doing

Cybersecurity Leadership

• Implement and manage an ISO 27001-compliant ISMS
• Lead risk assessments, threat analysis, and incident response planning
• Drive policies, controls, and audits to enhance organizational security
• Manage tools like SentinelOne, firewalls, IAM, and access controls
• Deliver security training and foster a security-first culture

IT Operations Oversight

• Oversee daily IT support/helpdesk operations and SLAs
• Manage IT assets, procurement, vendors, and SaaS systems (Google Workspace, M365, VoIP, etc.)
• Optimize ITSM processes and support disaster recovery and business continuity

Team Leadership & Strategic Collaboration

• Lead and mentor IT/security staff across regions
• Align cybersecurity and IT strategies with business goals
• Report on risks, metrics, and progress to leadership
• Drive upskilling and performance initiatives across your team

Comprehensive Benefits:

• Five Working Days (Mon-Fri)
• Complimentary full breakfast
• Working with cross-cultural teams across Australia and Nepal
• Medical and accidental insurance coverage for you and two beneficiaries.
• 18 days of paid annual leave.
• 12 days of paid sick leave.
• 1 day floating leave
• 4 months of paid maternity leave.
• 1 month of paid paternity leave.
• 13 days of paid public holidays (Extra 1 day for female employees)
• Various exclusive bonuses, including profit, festival, and book reading bonus 
• Employee Assistance Program (EAP) for work-based counselling.
• Employee engagement and well-being activities and events.
• Educational discounts through partnerships with various top colleges.
• Continuous learning and development opportunities
• Monthly and Quarterly Awards and Recognition
• Employee referral bonus for recommending new hires.

Customer Referral - Refer your friends and relatives in Australia to use our services, and we’ll reward you!

Work hours: 7 AM - 3 PM

Our office premises are open, and we’d be delighted to welcome you to work with us on-site if you’re hired!

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