Customer Support Specialist

About the job

Company Description

Wrank Me specializes in solving complex business challenges through expert consultation, strategic branding, and providing the best solutions for startups, SMEs, and enterprises to achieve sustainable growth. We are dedicated to helping our clients overcome obstacles and reach their goals.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Kathmandu. The Customer Support Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering technical support, and utilizing strong analytical skills in their daily tasks.

Qualifications

• Customer Support and Technical Support skills
• Interpersonal Skills and Customer Satisfaction expertise
• Analytical Skills
• Experience in a customer-facing role
• Ability to multitask and prioritize effectively
• Strong problem-solving abilities
• Excellent communication skills.