Nepal Vending

Trading - Export / Import / Merchandising

Customer Service Representative

Views: 1969|Published on: Nov 24, 2024

Secretarial / Front Office / Data Entry

+1 more

Entry Level

Full Time

Vacancy: 1

Bharatpur, Chitwan|

Experience: Less than 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

Do you have excellent communication skills and a passion for helping others? Join our team as a Customer Service Representative and make a difference by providing top-notch service to our valued clients!

Key Responsibilities:

Handle customer inquiries via phone, email, and in-person interactions.
Provide accurate information about our products and services.
Resolve customer complaints in a professional and timely manner.
Maintain records of customer interactions and transactions.
Collaborate with other departments to ensure seamless service delivery.
Provide sales support by answering product and service inquiries and directing potential customers to the appropriate sales team member
Provide general administrative support, including maintaining files and records
Assist with sales support tasks such as data entry, order processing, and inventory management

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:Less than 1 year

Required Age:Less than or equal to 25 years

Other Specification

Qualification:

Proven experience in customer service or a similar role is a plus.
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and professionalism.
Basic computer knowledge and proficiency in MS Office
High school diploma or equivalent (Bachelor's degree preferred).
Strong organizational and time-management abilities
Ability to multitask and prioritize tasks effectively
Female Candidates are encouraged to apply and also preferable
An applicant who has a driving license is preferable.

Note: Previous customer service experience is a plus, Freshers are encouraged to apply

Skills Required

Required skills for this job

Communication

Customer Service

Administrative

Front Office Management

People & Culture

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Dec 09, 2024

About the organization

Nepal Vending

Trading - Export / Import / Merchandising

Kupandole Heights Road, Diamond Marg, lalitpur

Nepal Vending is a pioneering company in Nepal's vending solutions industry. Focused on innovation, technology, and convenience, the company provides automated Tea & Coffee vending machines that offer a range of products from classic tea to ranges of coffee and other hot beverages.