Hopnepal.com

Travel Agents / Tour Operators

Customer Service Executive

Views: 2187|Published on: Apr 18, 2021|

Marketing / Advertising / Customer Service

Mid Level

Full Time

Vacancy: 1

Gaushala, Kathmandu|

Experience: More than or equal to 1 year|

NRs. 20,000 - 50,000 Monthly

Job Description

Roles and responsibilities of this job

Maintain regular professional contact to Vendors and customers.
Understand customer needs and requirements.
Negotiate with customer/agency and close a deal successfully.
Professionally represent company towards a customer/agency
Cooperate and engage in teamwork with all fellow employees.
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers’ needs to achieve satisfaction.
Resolving complaints and issues efficiently and in a timely manner.

Applying Procedure:

Interested candidates are requested to send their updated CV at [email protected]

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 1 year

Other Specification

Knowledge of Amadeus software.
Skills in both, verbal and written communication – good listener.
Excellent organizational and multi-tasking skills.
Ability to build and maintain strong client and business relationships.
Computer skills and proficient in MS-office applications (Word, Excel, PowerPoint).

Skills Required

Required skills for this job

Marketing

Communication

Presentation

Customer Service

Organizational

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 20,000 - 50,000 Monthly

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: May 04, 2021

About the organization

Hopnepal.com

Travel Agents / Tour Operators

Pinglasthan , Kathmandu 44600

Hopnepal.com is a sophisticated travel platform where customers can book tours and hotels in Nepal from screened & qualified partners. The mission of Hop Nepal is to flourish the tours and travel industry of Nepal.

Better prices, Exceptional people, and true destination to spend vacation in Nepal. Flexible and resourceful travel experience for the worldwide traveller to explore beautiful places of Nepal with comfort and pleasure.

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Hopnepal.com

Customer Service Executive