About the job
A program Coordinator for short term courses in barista, baker, general cook, hotel assistant, continental cook affiliated to CTEVT, plays a crucial role in ensuring the smooth start up, execution and success of these courses.
Responsibilities
Curriculum Development:
- Collaborate with subject matter experts to design and update course content and materials.
- Ensure that the curriculum aligns with industry standards and trends.
Course Scheduling:
- Create a course schedule, including class timings, instructors, and facilities.
- Coordinate with instructors to ensure their availability and adherence to the schedule.
Instructor Management:
- Recruit, hire, and onboard instructors with expertise in cooking, barista skills, and bakery.
- Provide instructors with training, resources, and support to enhance their teaching abilities.
Student Recruitment and Enrollment:
- Develop marketing strategies to attract students to the courses.
- Manage the enrollment process, including registration, fees, and student communications.
Facilities and Equipment:
- Ensure that classrooms and kitchens are well-equipped and safe for practical training.
- Maintain and manage inventory for ingredients, tools, and equipment.
Budgeting and Financial Management:
- Create and manage the program's budget, including tuition fees, instructor salaries, and expenses.
- Monitor financial performance and identify cost-saving opportunities.
Student Support:
- Provide academic and administrative support to students throughout their course.
- Address student concerns, feedback, and inquiries promptly.
Quality Assurance:
- Implement assessment methods and evaluation tools to measure student progress and program effectiveness.
- Continuously improve the program based on feedback and outcomes.
Event Coordination:
- Organize special events, workshops, or competitions related to cooking, barista, and bakery.
- Coordinate with industry partners for guest lectures or hands-on experiences.
Compliance and Documentation:
- Ensure that the program complies with relevant regulations and standards.
- Maintain accurate records, including attendance, grades, and student data.
Marketing and Promotion:
- Collaborate with the marketing team to create promotional materials and campaigns.
- Attend industry events or fairs to promote the program.
Reporting and Analysis:
- Generate regular reports on program performance, enrollment, and financial metrics.
- Analyze data to make informed decisions and improvements.
Safety and Hygiene:
- Implement and enforce safety and hygiene protocols in culinary and barista training areas.
- Ensure students and staff follow proper food handling practices.
Networking:
- Build and maintain relationships with industry professionals, associations, and businesses to enhance job placement opportunities for program graduates.
Adaptation to Trends:
- Stay up-to-date with industry trends, new techniques, and technologies in cooking, barista, and bakery to keep the program relevant and competitive.
Qualifications
- Organized, Detail Oriented, A good leader, Excellent written and verbal communication skills
- Bachelors degree preferably in hotel management with at least 5 years of work experience
