Water Communication

Public Relation and Communication

Client Service Officer

Views: 1513|Published on: Sep 07, 2021

Marketing / Advertising / Customer Service

+1 more

Mid Level

Full Time

Vacancy: 2

Old Baneshwor-31, Kathmandu|

Experience: Not Required|

NRs. 30,000 - 35,000 Monthly

Job Description

Roles and responsibilities of this job

Provide regular updates to the client about new features and modules
Make frequent client calls and visits to strengthen client relationships.
Analyze and resolve support calls and issues promptly
Coordinate and communicate with clients to ensure that deals are finalized
Utilize effective problem solving and time management skills in client service operations.
Develop process improvements to enhance service efficiency and effectiveness.
Maintain customer records by updating account information

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

Minimum graduate on any field
Strong written and interpersonal communication skill
Team player with excellent organizational skill
Strong analytical and problem-solving skills
Should have a personnel transportation

Skills Required

Required skills for this job

Communication

Time Management

Customer Service

Interpersonal Skills

Organizational

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 30,000 - 35,000 Monthly

Applying Procedure

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Apply Before: Sep 23, 2021

About the organization

Water Communication

Public Relation and Communication

New Baneshwor, Kathmandu, Nepal

We are a 15 years old design management company working with over 300+ satisfied clients across various industries including airline, automobile, hospitality, tourism, real estate, pharmaceutical, tourism, health, environment, education and SME enterprises. We apply our passionate team's varied skill sets in strategic thinking and creative design on various brand platform. By engaging your customers and partners, we make sure your brand stand out and speak up. www.water-comm.com