Khalti Digital Wallet

Client Service Officer

Khalti Digital Wallet

Client Service Officer

Khalti by IME, a product of IME Khalti Ltd., is the largest digital wallet of Nepal. With almost a decade of serving digital financial services, the two wallets (IME Pay & Khalti), each with their own unique identity among Users, have come together as एक.

Khalti by IME, a unified brand merging the legacy of IME Pay and the innovation of Khalti, is an integrated payment solution for Nepal, a one-stop solution for Digital Financial Services, expanding its service from payments to smart saving, investment, credit facility & more.

Client Service Officer

Views: 1129 | This job is expired 4 years, 5 months ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 15, 2021 23:55 (4 years, 5 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Communication Management Marketing Interpersonal Skills
Other Specification
  • Bachelor degree preferably specialization of marketing
  • Must have a driving license
  • Strong interpersonal and communication skills
  • Ability to meet deadlines
  • Familiar with CRM system and practices
  • Ability to prioritize task and functions effectively

Job Description

  • Provide regular update to the client about new features and modules
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve support calls and issues promptly 
  • Coordinate and communicate with clients to ensure that deals are finalized  
  • Utilize effective problem solving and time management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Maintain customer record by updating account information

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning your work and academic credentials.

Note: 

  • This particular hiring is for our parent company Janaki Technology Private Limited (Sparrow SMS) 
  • While sending your CV via mail please mention the position you are applying for

OR,


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