Client Service Officer

• Provide regular update to the client about new features and modules
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve support calls and issues promptly 
• Coordinate and communicate with clients to ensure that deals are finalized  
• Utilize effective problem solving and time management skills in client service operations.
• Develop process improvements to enhance service efficiency and effectiveness.
• Maintain customer record by updating account information

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning your work and academic credentials.

Note: 

• This particular hiring is for our parent company Janaki Technology Private Limited (Sparrow SMS) 
• While sending your CV via mail please mention the position you are applying for

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