NRN MATCH

Event Management

Client Relations Officer

Views: 4435|Published on: Nov 07, 2024

Marketing / Advertising / Customer Service

+4 more

Mid Level

Full Time

Vacancy: 1

Work From Hom (Remote)|

Experience: More than 1 year|

Not Disclosed

Job Title: Client Relations Officer
Location: Remote - Work From Home (KTM, USA-Based)
Position Type: Full-Time (Female candidates preferred)
Age: Above 25
Salary: Negotiable as per experience + commission

Role Summary:

We are seeking a smart, professional female candidate with strong communication skills to join our team as a Female Client Relations Officer with a background in sales and marketing to confidently take on this role. This role requires someone passionate about building relationships, engaging with high-quality clients, and providing innovative ideas for business development. This role requires daily virtual meetings with the team, client interactions, and occasional travel. Honest and highly confident person.

Responsibilities:

Build and maintain rapport with clients, creating an open and comfortable atmosphere for interaction.
Provide expert guidance and support to clients throughout the matchmaking process.
Engage with high-caliber, educated clients to ensure their needs and expectations are met.
Offer creative business ideas and strategic input to enhance service offerings and client engagement.
Proactively interact with team members to meet and exceed client expectations.
Manage client data and update client status in the CRM system.
Effectively handle challenging situations with calmness and adaptability under pressure.
Conduct client interviews and perform thorough evaluations to understand each client’s preferences and compatibility requirements.
Assist with social media (Facebook, Instagram, LinkedIn) management, utilizing online platforms to promote the service.
Represent NRN MATCH in public settings, demonstrating confidence and public speaking skills.
Think outside the box
Prepare and submit weekly and monthly reports to track progress, challenges, and achievements.
Excellent leadership, communication, and negotiation skills in client interactions.
A result-oriented mindset with a passion for achieving sales targets and driving
High level of integrity, professionalism, and attention to detail.
Maintain strong follow-up and feedback with the clients until the case is closed

Requirements:

Bachelor’s degree or higher in a management field
Excellent communication skills with the ability to build rapport and handle sensitive client information.
Ability to work under pressure and adapt to a fast-paced environment.
Strong organizational skills and attention to detail.
Proficient in computer applications and experience with social media platforms.
Willingness to travel as required.
Proven ability to work independently and within a team.
Critical thinking, problem-solving, and creativity.
Only female candidates are preferable
Proficiency in computer skills, with experience in social media management preferred.
Highly organized and self-motivated, with a passion for helping others.
Optimistic personality, well-groomed, and maintains self-care.
A social and outgoing personality - A social butterfly in nature
Flexible, eager to learn, and able to adapt to evolving company needs
Should have a PC/ Laptop with a good internet connection
We facilitate work from a home policy but the employee should have a sound environment (separate room for office) to work with proper internet connections and flexible working hours
Provide daily reports on ongoing shipment status and relevant updates to the Line Manager

Preferred Skills:

Experience in client relations, customer service, relationship management, social media management, and sales & marketing is highly preferred.
Fluency in speaking and writing - Nepali, Hindi, English, and other languages
Background in business development or client relations.

Why Join NRN MATCH?

As part of our team, you’ll be joining a growing organization committed to fostering meaningful relationships within the Nepalese community. We offer a supportive work environment with opportunities for professional growth.

Benefits:

Competitive salary + Commission-based earnings on successful matches.
Flexible, work-from-home (remote work) options with daily virtual team meetings.
Unique opportunity to work with high-profile clients worldwide.
Professional growth within a supportive team environment.
Working Days: Sunday to Friday

NOTE:

Candidate must have a valid two-wheeler license.
Female candidates are highly encouraged to apply.

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Dec 08, 2024

About the organization

NRN MATCH

Event Management

Remote (USA Based)

NRN Match LLC, established in 2021 and based in the USA, is a specialized offline matchmaking company proudly serving the global Nepalese community. Our mission is to create meaningful, lasting connections through a highly personalized, private, and client-centered approach. With an exceptional, dedicated team, we focus on matching clients based on shared values, compatibility, and personal goals, resulting in numerous successful matches over the past four years. Each match is handled with care, respect for privacy, and dedication to building genuine connections, making NRN MATCH a trusted partner in your journey to find a life partner.