Apala Jewels

Gem and Jewellery

Chief Operating Officer (COO)

Views: 2589|Published on: Apr 14, 2024

General Mgmt. / Administration / Operations

Senior Level

Full Time

Vacancy: 1

Kathmandu|

Experience: More than or equal to 4 years|

NRs. 40,000 - 50,000 Monthly

Job Description

Roles and responsibilities of this job

Job Summary:

The Chief Operating Officer (COO) will oversee and manage the day-to-day operations at Apala, ensuring smooth functioning, profitability, and exceptional customer service. This position requires strong leadership, strategic thinking, and operational expertise to drive business growth and achieve organizational goals.

Responsibilities:

Operational Management:

Develop and implement operational strategies to optimize efficiency and productivity.
Oversee inventory management, including procurement, stocking, and merchandise selection.
Ensure compliance with industry regulations and quality standards.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
Streamline processes and workflows to enhance operational effectiveness.

Financial Management:

Collaborate with the finance department to develop and manage budgets, forecasts, and financial plans.

Sales and Marketing:

Work closely with the sales and marketing teams to develop sales strategies and promotional campaigns.
Identify market trends and consumer preferences to drive product development and marketing initiatives.
Monitor sales performance and customer feedback to make data-driven decisions.
Foster a customer-centric culture and ensure exceptional customer service standards are maintained.

Team Leadership and Development:

Provide leadership and direction to the store team, fostering a positive and collaborative work environment.
Recruit, train, and develop staff to enhance their skills and capabilities.
Set clear performance expectations and provide regular feedback and coaching.
Encourage teamwork, creativity, and innovation to drive business growth.

Strategic Planning:

Collaborate with the CEO and other senior executives to develop and execute strategic plans.
Identify growth opportunities and expansion initiatives to capitalize on market trends.
Evaluate business risks and develop contingency plans to mitigate potential challenges.
Monitor industry trends and competitive landscape to stay ahead of the curve.

This job description provides a comprehensive overview of the roles and responsibilities expected of a Chief Operating Officer at Apala.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 4 years

Other Specification

Bachelor's degree in Business Administration, Management, or related field
Minimum 4 Years of Experience
Proven experience in operational management, preferably in the retail or jewelry industry.
Strong leadership skills with the ability to inspire and motivate teams.
Excellent analytical and problem-solving abilities.
Exceptional communication and interpersonal skills.
Strategic thinker with a track record of driving business results.
Proficiency in financial analysis and budget management.
Knowledge of jewelry products, trends, and industry best practices.
Proficiency in Microsoft Office and point-of-sale (POS) systems.
Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
Someone who owns a scooter would be preferable.

Skills Required

Required skills for this job

Communication

Team Management

Interpersonal Skills

Organizational

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 40,000 - 50,000 Monthly

Applying Procedure

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Apply Before: Apr 24, 2024

About the organization

Apala Jewels

Gem and Jewellery

Bipula Niwas, Baluwatar, Kathmandu, Nepal

Apala Jewels redefines luxury as an intimate, curated journey of self-expression. With a commitment to concierge-level service, we make every client feel uniquely valued and inspired. Guided by our belief that "Luxury is our Signature," each piece reflects timeless sophistication, transforming every interaction into a celebration of personal style and storytelling.

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