Hitachi Energy
Software Companies

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

We employ around 45,000 people in …

Associate Client Support Specialist

Views: 3309 | This job is expired 3 years, 5 months ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Jan. 17, 2022 23:55 (3 years, 5 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Video Editing Communication Multitasking Interpersonal Skills MS Office Suite

Other Specification

Bachelor’s degree in any discipline or equivalent (Freshers and candidates awaiting results can also apply)
Should have an excellent command in written and spoken English
Should have sound knowledge of Microsoft Office Applications
Basic knowledge of on-screen capture and video editing tools is a plus
Flexible to work on morning, day ,evening and night shifts
Flexible to work during weekends and holidays
Multitasker and a good team player with ability to handle work pressure

Job Description

Work closely with Business Analytics, Development, Quality Control and System Administration teams to ensure resolution of any client issues or questions
Act as “first line of defense” for client questions and technical issues
Respond to client inquiries with timeliness and professionalism
Advocate on behalf of clients and collaborate with other internal teams on process improvements to enhance the client experience
Preparation of documents as per the requirement

Besides offering a stimulating learning experience and a competitive pay, Pioneer also offers many benefits and perks including:

5 working days/week
Lunch Allowance
Travel Allowance
Festival Allowance
Paid Leaves
Social Security Fund
Accidental & Medical Insurance Coverage
Work from Home Facility
On-site Work Opportunities
Global Exposure

Applying Procedure:

Interested candidates can send their CV and Cover Letter to
[email protected]. Please clearly mention the position that you are applying for. For e.g.: Application for the position of ‘ Associate Client Support Specialist'.

Only those applications meeting the above-mentioned criteria will be shortlisted and called for interview.

OR,

This job has expired.

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