About the job

About The Role

We are looking for a highly motivated Ad Operations Technical Associate to join our team and play a key role in supporting and optimizing our brand advertising operations. As an integral part of the Brand Ads team, you will be responsible for campaign data and analysis, ad trafficking, and sales enablement. Working closely with our account management and sales teams, your focus will be on providing exceptional global support and customer service to ensure we continuously deliver value to our advertisers.

This role is a combination of Technical Support Engineering and Advertising Operations that requires a strong background in analytics and data, so proficiency with SQL is a must. The ideal candidate is an excellent communicator with experience leveraging their knowledge of databases, programming languages, and tech stacks to provide business critical support and maintenance of operational systems. This individual must be tech savvy and have the ability to communicate with cross functional teams on a global capacity. You must put a high value on customer service, possess an extreme attention to detail, and be able to quickly prioritize and manage multiple urgent issues at once.

What You’ll Do

• Drive the launch and management of brand advertising campaigns, encompassing display and sponsored content, while ensuring their seamless execution and efficient oversight
• Proficiently utilize SQL queries to monitor, analyze, and optimize the performance of active campaigns
• Manage the trafficking of ad assets and execute precise campaign configurations to ensure seamless implementation
• Create informative customer facing reports that deliver data driven analysis and valuable insights regarding ad performance
• Work hours that overlap with standard US business hours in the Pacific time zone
  

At a Minimum, We’d Like You to Have

• 2 years experience in a technical support environment
• Experience writing and running complex SQL queries
• History of creating visually appealing and informative presentations
• Ability to work with people virtually and embody a team player attitude
• Excellent written and verbal communication skills across multiple communication platforms
• Strong critical thinking and problem solving skills
  

Ideally, You'll Also Have

• Previous role at a digital ad agency or publisher
• A background in data science
• Strong understanding of underlying technology of ad servers and campaign management
• Experience with ad trafficking and/or Google Ad Manager
• Familiarity with Linux, Python, and Javascript
• Intense curiosity for learning complex technical concepts
  

Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation.

We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers’ efforts to be themselves and share their lives at work.

If you would like assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process.

Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans