The Soaltee Kathmandu

Reservation / Front Office Trainee

The Soaltee Kathmandu

Reservation / Front Office Trainee

An exceptional blend of royal and traditional elegance, The Soaltee Kathmandu Since 1966 - Soaltee Nepal’s premier 5 Star Deluxe hotel is set in lush green 12 acres of landscaped area with a magnificent view of the Himalayas. It’s located in peaceful Tahachal just 8km from the Tribhuvan International Airport and 4km from the city center its finest shopping destinations, cultural attractions, and entertainment options in Kathmandu. While staying at this 5-star hotel in Kathmandu, you enjoy a range of prime amenities. Gaze up at the mountains while you float in the pool or unwind with one of our rejuvenating therapies at the Tranquility Spa, the largest in the city.

An exceptional blend of royal and traditional elegance, The Soaltee Kathmandu Since 1966 - Soaltee Nepal’s premier 5 Star Deluxe hotel is set in lush green 12 acres of landscaped area with a magnificent view of the Himalayas. It’s located in peaceful Tahachal just 8km from the Tribhuvan International Airport and 4km from the city center its finest shopping destinations, cultural attractions, and entertainment …

Reservation / Front Office Trainee

Views: 2258 | This job is expired 9 months, 2 weeks ago

Basic Job Information

Job Category : Hospitality
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Aug. 05, 2023 23:55 (9 months, 2 weeks ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Interpersonal Skills Multitasking Verbal Communication
Other Specification

Education: Bachelor's degree / MBAs preferrable in Hospitality Management (Minimum wages paid Training program)


Experience: Minimum experience or MBAs/ Fresh pass out students will be considered.

Skills:

  • Strong communication and interpersonal skills.
  • Good organizational and multitasking abilities.
  • Knowledge of office procedures and basic accounting principles.
  •  Proficiency in English; second language is a plus.
  • Familiarity with hotel reservations software is a plus.


Personal Traits:

  •  Professionalism and a positive attitude.
  •  Patience and problem-solving capabilities.
  • Ability to handle stress and stay calm in difficult situations.
  • Willingness to work in shifts.


Job Description

The Reservation/Front Office Trainee is the first point of contact for guests. They assist with check-ins, check-outs, and provide excellent customer service. They also handle reservations and provide information about rooms, rates, and amenities.

Key Knowledge and Abilities

  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Processing payments and sending confirmation details to customers.
  • Selling and promoting hotel’s product and services.
  • Up-selling, when appropriate, by informing customers of additional services or special packages.
  • Providing support to customers who may need to amend or cancel a reservation.
  • Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.


This job has expired.

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