daraz.com.np

Online Marketing and Customer Experience Specialist

daraz.com.np

Online Marketing and Customer Experience Speciali…

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalised logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalised logistics and payments infrastructure in its markets. Daraz’ vision …

Online Marketing and Customer Experience Specialist

Views: 2237 | This job is expired 5 years, 6 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Naxal, Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Oct. 13, 2018 23:55 (5 years, 6 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Other Specification
  • Bachelor's or Master’s degree in Business disciplines, IT or engineering
  • Min. 2 years of working experience in marketing, sales or consulting
  • Good with Data Analysis, Reporting, Excel and Presentation
  • Have had taken leadership or ownership roles in their previous employment tenure
  • Enthusiastic about learning new skills
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills 
  • Go-getter and can-do attitude

Job Description

  • Be the owner of customer experience throughout the customer’s journey on Daraz App and Website
  • Track customer browsing and buying behavior through different tools on Daraz App and Website
  • Plan and strategize to obtain maximum conversion from various campaigns on homepage. Maintain the objective to bring maximum shoppers from home page to product display page
  • Align with the Commercial stakeholders to plan future campaigns and promotions keeping the buying behavior data in purview
  • Apply various marketing tools to optimize campaign and promotions performance
  • Align and coordinate between the commercial and marketing stakeholders for smooth execution of campaigns and promotions
  • Produce and analyze reports and data to maintain individual and team KPIs. Study data for maximum optimization of marketing efforts 

What we offer:

  • International working environment in a start-up setting, and a unique opportunity to learn from the best in ecommerce and online marketing
  • Rigorous training and exposure in team management, leadership, online marketing, business analytics and operations
  • Five days a week (Monday to Friday), 9 AM to 6 PM working hours
  • Benefit package: Provident Fund, Gratuity, Fuel Expenses, Mobile top ups and data pack, Accidental Insurance, Medical Insurance, Full annual health check-up

How to apply:

  • Email with your CV as an attachment to [email protected] your email needs to serve as a cover letter
  • Include in the subject field of the email the title of the job you are applying for
  • If you have been referred by current or past Daraz employees, please mention the referrer’s full name and contact information

OR,


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