Diyalo Technologies

Customer Service Representatives

Diyalo Technologies

Customer Service Representatives

Diyalo offers a wide range of custom IT enabled services. We have outstanding experience in delivering custom database development, distributed and networked application design as well as development of various web components and projects.

We are a group of IT Professionals driven towards implementing the best of the technology and providing solutions for various disciplines with the help of Information technology.  We are the market leader in providing IT and technology based supplier rationalization, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process.Our Major Service is to provide development and design related to technology to help you enhance your business . Our dedicated team consistently delivers superior quality products and services.

Diyalo offers a wide range of custom IT enabled services. We have outstanding experience in delivering custom database development, distributed and networked application design as well as development of various web components and projects.

We are a group of IT Professionals driven towards implementing the best of the technology and providing solutions for various disciplines with the help of Information technology.  We are the …

Customer Service Representatives

Views: 2924 | This job is expired 1 year, 9 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship, Online support
Job Level : Entry Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : kalanki ,kathmandu
Offered Salary : NRs. 10,000.00 - 15,000.00 Monthly
Apply Before(Deadline) : Aug. 04, 2022 23:55 (1 year, 9 months ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Professional Skill Required : Customer Relationship Management Management Communication Customer Service Interpersonal Skills
Other Specification
  • 10+2 completed in any stream can apply. 
  • Proven customer support experience or fresher with can-do attitude can also apply.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Knowing our products inside and out so that you can answer questions.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Willing to serve the passenger and participate in promotion campaign organized. 
  •  Keeping the proper records of the passenger traveling through our online ticketing portal.
  • Job site location will be the Kalanki area.

This job has expired.

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