Position Overview:

We are seeking a dynamic and experienced Supervisor to lead our team and oversee the daily operations of our establishment. Ideal candidate should have a passion for the hospitality industry and a commitment to providing a memorable experience for our guests.

Key Responsibilities:

• Oversee all aspects of the cafe’s operations to ensure quality and efficiency.
• Develop and implement growth strategies.
• Manage scheduling, training, and performance of the team.
• Manage budgeting, forecasting, and planning.
• Ensure compliance with health and safety regulations.
• Maintain high levels of customer service and address concerns promptly.

Qualifications:

• Proven experience as a Supervisor or similar leadership role in hospitality industry, preferably in a cafe or bar setting.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent customer service and communication skills.
• Ability to multitask and handle stressful situations.
• Knowledge of hygiene and safety regulations in the food and beverage industry.
• A degree in Business Administration, Hospitality Management, or relevant field is preferred.

What We Offer:

• Competitive salary.
• Opportunities for professional growth and advancement.
• A positive and enjoyable work environment.
• Employee discounts on food & beverages.