DHM International

Operations Executive

DHM International

Operations Executive

 DHM International Private Limited is a Business Process Outsourcing (BPO) and Knowledge Business Process Outsourcing (KBPO) Organization specialized in the international trade of all types of Textiles and Steel. 

We take pride in impeccable execution of each and every business process right from facilitation of business development to the after sales services communications on behalf of our prestigious Principals based in China, Hongkong, Vietnam and many other countries.

Over the years we have acquired knowledge and developed processes for all facets of international trade such as data entries of international trade contracts, handling all types of communications for execution of the international trade contracts including follow up for adherence to payment terms, logistics & documentation terms, technical parameters and inspections, processing of accounting entries, financial statements and MIS, human resource acquisition and development processes etc. on behalf of our international clients as per their instructions and requirement. 

For handling business processes of our newly acquired international clients we are looking for young & ambitious, qualified and experienced candidates to join our team of International business specialists. 

Bright and qualified professionals with master or bachelor  degree in international trade, master of business administration, master of marketing & sales and textiles technology graduates may also be considered for joining our team as Trainees. 

 DHM International Private Limited is a Business Process Outsourcing (BPO) and Knowledge Business Process Outsourcing (KBPO) Organization specialized in the international trade of all types of Textiles and Steel. 

We take pride in impeccable execution of each and every business process right from facilitation of business development to the after sales services communications on behalf of our prestigious Principals based in China, Hongkong, Vietnam …

Operations Executive

Views: 3217 | This job is expired 3 weeks, 2 days ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 16, 2022 23:55 (3 weeks, 2 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 3 years
Professional Skill Required : Interpersonal Management Communication Organizational

Job Description

Role: YARN/FABRIC OPERATIONS
Experience: 3-5 years 
Education: Master/Bachelor

Role Definition

Ensuring customer happiness by seamless execution of orders, right from order booking till receipt of documents & payment realization on both the ends (suppliers and customers)

Role Deliverable 

  • Timely collection of Payments/Commission   
  • Bulk order execution: Timely delivery, quality as agreed, documentation as per LC or customer requirement, payment in time
  • Real time update - to customer/supplier and in Teams Business
  • Sampling: Timely and right quality sample preparation dispatch and documentation

Tasks & activities

Operations Tasks

Bulk order execution: Timely delivery, quality as agreed, documentation as per LC or customer requirement, payment in time.

  • Clear understanding of order details (Product), terms & conditions & Quality as agreed with customer.
  • Register the order details into Teams business & generate PO to share with the supplier.
  • Obtaining the PI, checking it thoroughly before forwarding to buyer
  • Re-confirming bank details with customer and supplier for TT payments by communication other than email.
  • Weekly follow up for advances / deposits / LC draft from customer and keep the supplier updated.
  • Cross verifying with supplier for the payment & LC receipt in their bank to get production started.
  • Make Production Follow Up and conduct Inspection of goods
  • Discuss inspection report, get approval from sales team and proceed for shipment.
  • Give approval on shipment, follow up for Ex-factory, complete shipping details i.e. ETD / ETA, vessel info.

Real time update - to customer/supplier and in Teams Business

  • Make Weekly Order Status Update to Customers & Suppliers
  • For trading orders, ensuring payment to supplier is done as soon as received from customer / even before receiving from the customer subject to approval from team manager / HOD.
  • Share Pre-Shipment inspection reports with customer and inform Deviation observed, if required.

Sampling: Timely and right quality sample preparation dispatch and documentation

  • Obtain Standard Samples/Specification from customer  
  • Select factory for Sample development with consent of Sales Team
  • Ensure proper documentation and Packing Standards for each sample couriered 
  • Keep record of every developments by updating in TEAM Business
  • Get Feedback from customers for each development & updating the suppliers about the same

Measurement Metrics

Operations Measurement Metrics

  • % of on time shipments
  • % of quality complaints received
  • % of incorrect documents
  • % of delay in data recording
  • Time taken in sampling


This job has expired.

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