Travel Sales Executive
Lumle Holidays

Founded in 2011, Lumle Holidays Ltd has become one of the fastest-growing tour operators in the UK. Lumle Holidays Ltd operates in 17 countries and is expanding every year.

Travel Sales Executive

Views: 1150 | Apply Before: 2 weeks, 3 days from now

Basic Job Information

Job Category: Sales / Public Relations
Job Level: Mid Level
No. of Vacancy/s: [ 3 ]
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Apply Before(Deadline): Nov. 09, 2017 23:55 (2 weeks, 3 days from now)

Job Specification

Education Level: Bachelor
Experience Required: Not Required

Job Description

The Travel Sales Executive is a full-time position. The ideal candidate will have an understanding of sales, marketing and customer service in tourism industry. We are looking for enthusiastic individuals who have a drive to succeed in sales, and a passion for a knowledge of the continents in which we operate. The Travel Sales Executive reports to the CEO (Based in Nepal) and works in our Nepal office.

Education:  

  • Bachelor’s degree; preferably Sales & Marketing or Travel & Tourism related field.

Independent & Teamwork:

  • Candidate must be comfortable working independently and with a small team locally and internationally. Candidate must be a self-starter and well organized.

Key responsibilities:

  • To create and sell high quality readily available fix departure or individually designed tailor-made itineraries for Lumle customers.
  • To convert every single genuine query received to sale to maximize the revenue and profit
  • To ensure the product sold and supporting information provided to our customers is to the highest standard.
  • Responding to customers inquiries via the telephone and email to assist them booking their holiday package.
  • Identifying the needs of the customer, building an instant rapport, offering advice to support their requirement.
  • Liaising with suppliers to gather required information and tailor holidays.
  • Make outbound calls to customers to follow up on previous queries.
  • Maintain call back the calendar to ensure all customer call back expectations are met or exceeded and follow/maintain daily lead management report.
  • To upsell and cross-sell additional travel products and services to maximise opportunities.
  • To work to and achieve targets - these will be reduced for the first 3 months.
  • To achieve levels of customer service at all stages of the process to engender repeat purchase.
  • To keep in touch with product developments team in order to ensure that you remain a true Travel Sales Executive with up to date knowledge and understanding of tourist ancillary services.
  • To demonstrate a total commitment to customer service.  Important, it's your goal to ensure all customers return home having had a holiday which exceeds their expectations.

Other Requirements:

  • Previous sales or call center experience
  • Strong communication skills.
  • Customer service & selling skills.
  • Results orientated.
  • Strong organization & time management skills.
  • Will be able to prioritize and multi-task
  • Will have the ability to build rapport with customers
  • Must be able to work in any other areas of the business within the company as required by the line manager

TO APPLY:

If you believe you have the right attributes to outshine the rest then please do get in touch by emailing your interest to nepal@lumle.com

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CONTACT US

Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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