Travel Sales Executive
Lumle Holidays

Founded in 2011, Lumle Holidays Ltd has become one of the fastest-growing tour operators in the UK. Lumle Holidays Ltd operates in 17 countries and is expanding every year.

Travel Sales Executive

Views: 2725 | This job was expired 8 months, 1 week ago

Basic Job Information

Job Category: Sales / Public Relations
Job Level: Mid Level
No. of Vacancy/s: [ 3 ]
Employment Type: Full Time
Job Location: Kathmandu
Offered Salary: Negotiable
Apply Before(Deadline): Nov. 09, 2017 23:55 (8 months, 1 week ago)

Job Specification

Education Level: Bachelor
Experience Required: Not Required

Job Description

The Travel Sales Executive is a full-time position. The ideal candidate will have an understanding of sales, marketing and customer service in tourism industry. We are looking for enthusiastic individuals who have a drive to succeed in sales, and a passion for a knowledge of the continents in which we operate. The Travel Sales Executive reports to the CEO (Based in Nepal) and works in our Nepal office.


  • Bachelor’s degree; preferably Sales & Marketing or Travel & Tourism related field.

Independent & Teamwork:

  • Candidate must be comfortable working independently and with a small team locally and internationally. Candidate must be a self-starter and well organized.

Key responsibilities:

  • To create and sell high quality readily available fix departure or individually designed tailor-made itineraries for Lumle customers.
  • To convert every single genuine query received to sale to maximize the revenue and profit
  • To ensure the product sold and supporting information provided to our customers is to the highest standard.
  • Responding to customers inquiries via the telephone and email to assist them booking their holiday package.
  • Identifying the needs of the customer, building an instant rapport, offering advice to support their requirement.
  • Liaising with suppliers to gather required information and tailor holidays.
  • Make outbound calls to customers to follow up on previous queries.
  • Maintain call back the calendar to ensure all customer call back expectations are met or exceeded and follow/maintain daily lead management report.
  • To upsell and cross-sell additional travel products and services to maximise opportunities.
  • To work to and achieve targets - these will be reduced for the first 3 months.
  • To achieve levels of customer service at all stages of the process to engender repeat purchase.
  • To keep in touch with product developments team in order to ensure that you remain a true Travel Sales Executive with up to date knowledge and understanding of tourist ancillary services.
  • To demonstrate a total commitment to customer service.  Important, it's your goal to ensure all customers return home having had a holiday which exceeds their expectations.

Other Requirements:

  • Previous sales or call center experience
  • Strong communication skills.
  • Customer service & selling skills.
  • Results orientated.
  • Strong organization & time management skills.
  • Will be able to prioritize and multi-task
  • Will have the ability to build rapport with customers
  • Must be able to work in any other areas of the business within the company as required by the line manager


If you believe you have the right attributes to outshine the rest then please do get in touch by emailing your interest to


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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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