ANB Travel and Tours

Ticketing Officer

ANB Travel and Tours

Ticketing Officer

ANB Travel and Tours Pvt. Ltd is one of the reputed travel and tours company in Nepal. We intend to offer completely enjoyable, comfortable and informative travel excursions that will ensure that travellers are thoroughly satisfied. We are currently looking for the following position:

Ticketing Officer

Views: 982 | This job is expired 4 years, 6 months ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Lazimpat, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Oct. 21, 2019 23:55 (4 years, 6 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Other Specification
  • Must have completed Bachelor Degree in related subject
  • Should have at least 2 years’ experience with any airlines or IATA approved reputed travel agency
  • Should have good knowledge of GDS booking system preferably Abacus
  • Should have excellent command In English and Nepali (speaking, reading, writing)
  • Should have knowledge in airline fare rules, BSP reconciliations, ticket cancellations & refunds
  • Should have the good knowledge about budget airlines and group bookings
  • Should have Microsoft application skills (words, excel , PPT , internet)
  • Should have highly skilled in customer services

Job Description

  • Issuing national and international tickets
  • Responsible for selling tickets to our passengers by phone, email, and in-person visits
  • Provide a high level of customer care at all times.  Be able to communicate in English and Nepali at the business level. Explain routing, visa rules, transits, etc
  • Handle refund, re-issuance, and cancellation of air tickets
  • Escalate difficult cases to seniors and airline staffs
  • Calculate the best fares and optimal routes, and have persuasion skills

Office Time: 9:30 am to 5:30 pm

Office Location: Uttar Dhoka, Lazimpat


This job has expired.

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