Ticketing Officer
Gulf Travel and Tours
Gulf Travel and Tours was established under Company Act in 1999 and it is an IATA certified company. The company have received license number 517/055 from Tourism Industry Division. Gulf Travel and Tours is one stop enterprise that provides complete travel solution. We have 18 years of experience in travel and tourism industry across the country and as well as in foreign lands. Our commitment and believe in providing proper care to our valued clients has made us the reputed travel agency in the country. We are devoted in making travel simple and focus on a complete range of travel-related services.

Ticketing Officer

Views: 832 | This job expired 4 months, 4 weeks ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 21, 2019 23:55 (4 months, 4 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Sales Skill Interpersonal Skill Communication Skil Negotiation Skil
Other Specification

  • Must have atleast 2 years of  experience in ticketing field
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Knowledge of ticket office workflow patterns
  • Strong interpersonal skills, flexibility and customer service orientation
  • Knowledge of planning and scheduling techniques
  • Fluency in Nepali and English

Job Description

  • Answer inquiries regarding information such as schedules, availability, procedures and policies
  • Arrange for reservation and book the ticket accordingly
  • Plan routes and compute ticket costs
  • Read coded data on tickets to ascertain destination and maintain its database
  • Determine whether space is available on travel dates requested by customer
  • Contact with customers to advise of changes with travel conveyance or to confirm reservation
  • Provide customer with assistance in preparing required travel documents and paper work
  • Prepare customer invoices and accept payment
  • Follow up with the airlines companies for refunding and capping tickets
  • Maintain PR with valuable clients
  • Maintain a current working knowledge of all events, services, and procedures of ticketing issues

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