We are seeking Call Center Sales Executives to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.

Main Job Tasks and Responsibilities (includes, but is not limited to):

• Outbound centers - Call Australian clients with the aim of gathering information or selling a product.
• Manage large amounts of outbound calls in a timely manner.
• Follow communication “scripts” when handling different topics.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Frequently attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

Requirements:

• Excellent communication skills.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
• The ability to set, meet and exceed targets.
• A focused and self-motivated approach to work.

What we offer:

• Competitive salary + commission on performance basis (No bar on commission).
• Morning tea & cookies provided by the company.

Working Days: 5 days/week (Monday -Friday)
Working Hours : 05: 00/05.30 AM (Morning)- 01:00 /01.30 PM (Afternoon) - (Non-negotiable), including 55 minutes break