Motors Nepal

Customer Service Executive

Motors Nepal

Customer Service Executive

Motors Nepal is an automotive brand ahead of its time in Nepal. The company is the first of its kind in Nepal to introduce the concept of automotive paint protection in Nepal.

Today the company is Nepal’s leading automotive paint protection brand and has become a household name among car owners in its market with over 3000+ clients and franchise locations across 7 major cities in Nepal.

The brand's commitment for innovation, international standard quality and high-end customer service in the field of car care makes it the largest auto detailing network in the country with several multi-national brands under its belt.

Become a part of the next unicorn company of automotive sector in Nepal.

Motors Nepal is an automotive brand ahead of its time in Nepal. The company is the first of its kind in Nepal to introduce the concept of automotive paint protection in Nepal.

Today the company is Nepal’s leading automotive paint protection brand and has become a household name among car owners in its market with over 3000+ clients and franchise locations across 7 major …

Customer Service Executive

Views: 3761 | Apply Before: 1 day, 9 hours from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Pulchowk, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 26, 2024 23:55 (1 day, 9 hours from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Communication Customer Service Interpersonal Skills Technical Support
Other Specification
  • Salary is flexible based on experience and skillset.

Note : Preference shall be given to candidates residing near Pulchowk area or having own vehicle.


Job Description

We are seeking a highly motivated individual to join our team as a Telesales and In-Person Marketing Client Handler. The ideal candidate will have a blend of skills in telesales, marketing, and client management, with a strong emphasis on social media proficiency and customer query resolution.

Key Responsibilities:

  • Telesales and Marketing: Handle inbound and outbound calls, conduct marketing outreach, and manage customer reviews effectively.
  • Client Handling: Occasionally manage clients in-store, ensuring exceptional customer service.
  • Social Media Management: Proficiently handle social media platforms to engage with customers and address their queries.
  • Customer Query Handling: Address and resolve customer queries professionally, particularly those related to technical and automotive fields.
  • Presentations: Create and deliver PowerPoint presentations regarding KPIs with internal teams.

Requirements:

  • Experience: Minimum of 1 year of experience in a similar role.
  • Communication Skills: Professional voice and demeanor with excellent communication skills.
  • Technical Knowledge: Prior experience in the technical and automotive fields is highly preferred. Ability to understand vehicle names, models, and categories (e.g., sedan, SUV) and provide accurate price quotes.
  • Skill Proficiency: Must be proficient in PowerPoint and capable of delivering presentations.
  • Attributes: Young, dynamic, eager to learn, and looking for a long-term career opportunity.

If you meet these qualifications and are excited about the opportunity to grow with our team, we would love to hear from you!


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