Technical Support Field Executive
Vianet Communications
Vianet Communications is one of the leading providers of high-speed Internet connectivity and communications solutions for business and individuals in the greater Kathmandu Valley. Established in 1999, Vianet Communications has always remained in the forefront providing reliable and affordable Broadband Internet Services.

In 2011 Vianet Communications pioneered in introducing Fiber Optics Internet or commonly known as FTTH internet service and has been successful in connecting the most number of homes and offices with FTTH in the region

We are solely focused on FTTH services and our engineers constantly strive to bring the best product and service package according to our customer needs

Vianet Communications aims to be the service provider that makes future Broadband dream a reality today.

Technical Support Field Executive

Views: 4097 | This job expired 4 months, 3 weeks ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 12 ]
Employment Type : Full Time
Job Location : Inside Valley
Offered Salary : NRs. 15,000.00 - 18,000.00 Monthly
Apply Before(Deadline) : Feb. 27, 2019 17:30 (4 months, 3 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : Less than 1 year
Other Specification
  • Must have completed Bachelors in IT or Result Waiting
  • Must have basic Knowledge of hardware and Networking, router and Switches
  • Must be service oriented keeping the customer first
  • Must have valid driving license and motorbike

Job Description

  • Follow up the task assigned
  • Develop Diagnostic skills with solution in mind
  • Update task as action taken to troubleshoot with common title and clear language as per clientele
  • Identify and escalate priority issues client specifications 

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