Technical Support Executive/Ser…

Lalitpur Sub-Metropolitan City, Central Development Region,…

This job is expired 6 years ago

Technical Support Executive/Service Excellence

Job Category	:	IT & Telecommunication > Customer Support, Desktop Support, Online support, Technical presale support and Technical sales
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 10 ]
Employment Type	:	Full Time
Job Location	:	Lalitpur Sub-Metropolitan City, Central Development Region, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 29, 2018 23:55 (6 years ago)

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Ability to coordinate with efforts of a large team
Demonstrated effectiveness in holding conversations with customers, customer evangelism, and customer-focused product development and outreach
Ability to multitask and work under pressure

Handling, resolving customer complains including creating, managing and solving Trouble Tickets
Configuration and installation equipments at the clients’ premises
Providing customer support and resolution (phone, onsite and field) to problems arising from technical issues
Diagnosing and resolving technical hardware and software issues
Providing training to customers regarding usage of services
Providing on-site support to clients with technical issues
To do any other duties assigned by your supervisor(s)

This job has expired.

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