Mercantile Traders

Technical Officer

Mercantile Traders

Technical Officer

The company envisages being a leader in the field of Information Technology in Nepal by establishing a communication network across the country. We are leading provider amongst the whole nation, and is well known for the superior performance, reliability and cost effective products. Mercantile is an emerging leader in the world of fluid convergence between technology, communication and business. As one of the largest facilities-based broadband networks, Mercantile leads the way toward a New World of frictionless business with its unique and seamless combination of technology, applications and implementation.

Technical Officer

Views: 2758 | This job is expired 5 years ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kantipath
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 25, 2019 15:00 (5 years ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Less than or equal to 1 year
Professional Skill Required : Proactive Work Under Pressure Punctual Outgoing Personality Positive Attitute
Other Specification
  • Should have effective hardware, software, networking and other technical skills and knowledge
  • Must be confident and able to work independently in team
  • Ability to quickly understand and work with new technology
  • Be an excellent brand ambassador for all of Mercantile products and service
  • Good communications both in English and Nepali
  • CTEVT training is preferred 
  • Bike with valid driving license is a must

Job Description

  • Attend all service calls within and outside Kathmandu valley
  • Install, demonstrate, and train customers on the product’s operation
  • Ensure that software drivers and programs are properly installed
  • Proper maintenance of all machine in the field and workshop
  • Raise estimates and inform Customer Support Officer
  • Involve in troubleshooting and analysis on occasional technical problem daily
  • Resolving customer queries and  providing technical support
  • Handle all types of board repairing problem
  • Check previous history before going for field visit
  • Make a phone call to check availability of contact person before going field visit
  • Delivering necessary documents, consumables and spareparts to the customers

This job has expired.

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