Tara International is a privately-held Company owned in majority by its Founder and Managing Director (M.D), Mr. Sumeru Shrestha. The firm comprises of young and dynamic result oriented management team and subordinates.

Tara International is established as a consultation-oriented Distributor and Value Added Reseller (VAR), and is a “Total Solution Provider”. We are a diversified, competitive, professional and service oriented organization to serve and facilitate perceptive clients in the computing and electronic fields. Dealing mainly with ICT Products, Computers, Peripherals, Printers, Network/Communication equipments and office automation equipments, we try and bring the latest technologies available in the international Market to Nepal. However, we do not only sell the products but, also provide tailor made software, train our clients plus install and maintain networks. Tara International provides computer products and services to simplify the needs of businesses of all kind ranging from small to corporate

Tara International Pvt. Ltd is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that is not inherently a do-it- yourself prospect. Smart business people who aren’t computer hobbyists need to find quality vendors of reliable hardware service and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. Tara International seeks to fulfill these needs and become one of the prominent “Total Solution Provider”.

Tara International is a privately-held Company owned in majority by its Founder and Managing Director (M.D), Mr. Sumeru Shrestha. The firm comprises of young and dynamic result oriented management team and subordinates.

Tara International is established as a consultation-oriented Distributor and Value Added Reseller (VAR), and is a “Total Solution Provider”. We are a diversified, competitive, professional and service oriented organization to serve and …

Team Leader - IT Support Hardware and Networking

Views: 1453 | This job is expired 6 years, 4 months ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Chitwan
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Nov. 30, 2017 23:55 (6 years, 4 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 2 years

Other Specification

The individual is required to work outside of Kathmandu valley as the work station will be based in Chitwan
Initial the individual will be involved under a project assignment for 2-3 months and thereafter he/she will be required to work as a regular IT support resource along with a team assigned to manage IT support tasks in the company based in Chitwan

Skills and Knowledge:

You will need to show evidence of the following:

Bachelors in IT / Computer Science with good knowledge on networking and hardware
The ability to think logically
A good memory of how software and operating systems work
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
Ability to work well in a team
Ability to work under pressure
To manage team and motivate them to carry out tasks
Problem-solving skills
A strong customer focus
Ability to prioritize workload
Can give attention to details

Job Description

Duties and Responsibilities:

To supervise, drive and manage the IT support team assigned to provide support to its client in the field of hardware and networking. To monitor and maintain the computer systems and network of the organization. The individual with its team of IT personnel will install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.

Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It's therefore crucial to ensure the correct running and maintenance of the IT systems.

The individual along with its team will be responsible for the smooth running of computer and network systems and ensuring users get maximum benefits from them.

Individual tasks vary depending on the size and structure of the organization, but may include:

Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Talking staff or clients through a series of actions, either face-to- face or over the telephone, to help set up systems or resolve issues
Troubleshooting system and network problems and diagnosing and solving hardware or software faults replacing parts as required
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Supporting the roll-out of new applications
Setting up new users and accounts and profiles and dealing with password issues
Responding within agreed time limits to call-outs
Working continuously on a task until completion (or referral to third parties, if appropriate)
Prioritizing and managing many open cases at one time
Rapidly establishing a good working relationship with customers and other professionals, such as software developers
Testing and evaluating new technology
Conducting electrical safety checks on computer equipment

This job has expired.

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Team Leader - IT Support Hardware and Networking

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Team Leader - IT Support Hardware and Networking

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