About the job

Summary:

We are looking for a proactive and organized Student Engagement & Admissions Officer to manage day-to-day academic activities, including class scheduling, tutor coordination, student support, webinars, and admissions operations. The ideal candidate will play a key role in ensuring a smooth learning experience and helping convert leads into enrolled students.

Key Responsibilities:

• Schedule and manage online/offline classes, exams, and training sessions.
• Coordinate with instructors and ensure curriculum delivery as planned.
• Monitor class attendance and student progress.
• Respond to student queries via phone, email, or chat.
• Counsel prospective students about courses and help them with the admission process.
• Follow up with leads to drive enrollment and achieve monthly conversion targets.
• Plan and host informational webinars and orientation sessions.
• Ensure timely communication and smooth execution of events.
• Maintain accurate records of students, attendance, and feedback.
• Prepare periodic reports on academic performance and operational metrics.
• Coordinate with sales, marketing, and academic teams to ensure alignment.

Requirements:

• Bachelor’s degree in Education, Management, or a related field.
• 1–3 years of experience in academic coordination or education operations.
• Excellent communication and organizational skills.
• Proficiency in tools like MS Office, Google Workspace, and CRM/ERP systems.
• Ability to multitask and work under deadlines.
• Customer-focused with a problem-solving mindset.