Sponsorship Communication Assistant-1 Position
Plan International Nepal

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We have been working in Nepal since 1978 to help marginalised girls and boys, their families and communities for accessing their rights to survival, development, protection, and participation. We are implementing programmes through local development partners in 24 districts in cooperation with Nepal government, civil society organisations and schools. Plan International Nepal is fully committed to the gender responsive safeguarding of all children and young people from all forms of violence.

Sponsorship Communication Assistant-1 Position

Views: 4360 | This job expired 11 months, 1 week ago

Purpose: The position holder is responsible for timely communication between sponsored children and sponsors.  S/he is responsible for quality assurance of all sponsorship communication documents in terms of adherence to Safeguarding Children and Young People Policy in all incoming and outgoing sponsorship communication documents.  S/he also plays a vital role in meeting KPIs by providing necessary information to partner organization on time.   S/he ensures proper management of both hard-copy and soft copy sponsorship documents, including photographs, accordance with sponsorship compliance

Term and Location:  Fixed term employment for 3 years based in Sindhuli Field Office

Qualifications & Experiences:

  • Bachelor’s Degree in Social Science, Education or relevant field
  • At least 2 years of relevant work experience in similar role
  • Proven experience in coordination, operation of sponsorship functions, management of critical data, child protection aspect of child sponsorship and facilitation/coaching
  • I/NGO work experience preferred
  • Knowledge of child and women’s rights and gender equality 
  • Ability to write clearly and concisely in English and Nepali along with translation skills
  • Excellent verbal communication skills
  • Proven IT skills: Word, Excel, Outlook, PowerPoint etc
  • Ability to priorities and multitask work when dealing with competing deadlines

Key Responsibilities:

  • Coordinate the translation and processing of communication documents in time with quality by tracking in the ChildData system. 
  • Ensure quality, data authenticity, and dialogue worthiness of communication documents before forwarding to Encoders for encoding, translation and uploading in ChildData
  • Support community and program colleagues to organize trainings/coaching to concerns regarding Sponsorship Communication
  • Assist and support supervisor for monthly, quarterly report
  • Send schedule due, (To-Do-List (TDL) 3 months in advance by first week of each month to contact person in partner NGO.  Send master list and communication due report as and when needed
  • Carry out home visit to ensure quality product and validate satisfaction level (commitment # 2) as per the activities planned 
  • Refresh any updates on ChildData operation system within the team/partner
  • Receive sponsor letters/gifts sent from Country Office and handle with full safety and continue further processes until the full cycle is completed
  • Review and ensure the quality of the letters as per the sponsorship commitment

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