• Assist service manager in daily operations for the service department
• Coordinate with the General Manager, Service Heads, Sales Divisions Heads, Store Manager and Finance/Account Manager regarding proper/timely processing, handing-over of goods and receivables
• Insure that the yearly Service Sales Growth and Receivables is met
• Assist in coordination and create proper plan sheets for PM, AMC, CMC and Break-down calls
• Insure proper and timely “Preventive Maintenance” and “Break-down calls” are answered of projects taken up by the company, to have good customer relations and avoid losses for the company. 
• Communicate strategy and results to the employees
• Coordinate and create the key objectives for the different brands
• Insure the development of tactical plans to pursue targeted goals and objectives
• Insure overall delivery and quality of the offerings (goods/service) to customers
• Help to recruit, select, train, assign, schedule, coach, counsel and discipline employees
• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with and management team to set and/or implement policies, procedures and systems and to follow through with implementation
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

Applying Procedure:

Interested candidate can apply send their updated resume with application letter to [email protected]

OR,