daraz

Seller Compliance Manager

daraz

Seller Compliance Manager

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalised logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalised logistics and payments infrastructure in its markets. Daraz’ vision …

Seller Compliance Manager

Views: 1213 | This job is expired 3 years, 1 month ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 15, 2021 23:55 (3 years, 1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Customer Relationship Management Communication Teamwork Time Management Interpersonal Skills
Other Specification
  • Bachelors/Masters in any field (Engineering preferred)
  • Two plus  years of relevant professional experience
  • Strong verbal and written communication skills
  • Proficient in Excel (pivot tables, graphs, formulas, etc.)
  • Comfortable working cross-functionally with Product and Data teams
  • Adapts well to fast-paced working environment

Importantly, we look for someone who will live by our values that define everything we do:

  • Customer commitment
  • Teamwork
  • Embrace change
  • Integrity
  • Ownership

Job Description

The Marketplace team at Daraz manages the complete journey, experience, performance, and engagement of marketplace sellers for Daraz. We are seeking a talented team lead with strong analytical skills to support the compliance function regionally in order to build the right systems and processes for compliance.

  • Review and enforcement of standardized policies and guidelines across countries.
  • Set up strong compliance measures across countries to minimize policy breaches and identify gaps.
  • Run Bi-weekly Seller scorecard and indemnify the sellers on the order limits
  • Finalize the Financial Indemnifications as per payment cycle
  • Handle Growth Centre in Seller Centre
  • Handle Seller Appeals and Claims for financial and non-financial indemnifications
  • Build clear education plans for sellers in order to combat education gaps
  • ​Work with product and data teams to launch smart systems to identify fraudulent behaviour

Benefits:

  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Five days working week (Monday to Friday)

Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up


This job has expired.

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