daraz

Seller Compliance Manager

daraz

Seller Compliance Manager

Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. We currently operate an ecosystem of ~50,000 sellers serving 10 million consumers with more than 20 million listed products.

In May 2018 Daraz was acquired by Alibaba Group, and we are proud to carry our part of the mission to 'make it easy to do business anywhere'. As part of the Alibaba ecosystem, we are leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payment and logistics to drive growth in our markets. Together with Alibaba, we are ready to empower entrepreneurs in the region and to fulfill our promise to offer our customers the best selection of products with a high level of convenience.

We currently have approximately 3,000 employees in across countries and business units.

Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. We currently operate an ecosystem of ~50,000 sellers serving 10 million consumers with more than 20 million listed products.

In May 2018 Daraz was acquired by Alibaba Group, and we are proud to carry our part of the mission to 'make it easy to do …

Seller Compliance Manager

Views: 719 | This job is expired 1 month ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 15, 2021 23:55 (1 month ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Interpersonal Customer Relationship Management Communication Teamwork Time Management
Other Specification
  • Bachelors/Masters in any field (Engineering preferred)
  • Two plus  years of relevant professional experience
  • Strong verbal and written communication skills
  • Proficient in Excel (pivot tables, graphs, formulas, etc.)
  • Comfortable working cross-functionally with Product and Data teams
  • Adapts well to fast-paced working environment

Importantly, we look for someone who will live by our values that define everything we do:

  • Customer commitment
  • Teamwork
  • Embrace change
  • Integrity
  • Ownership

Job Description

The Marketplace team at Daraz manages the complete journey, experience, performance, and engagement of marketplace sellers for Daraz. We are seeking a talented team lead with strong analytical skills to support the compliance function regionally in order to build the right systems and processes for compliance.

  • Review and enforcement of standardized policies and guidelines across countries.
  • Set up strong compliance measures across countries to minimize policy breaches and identify gaps.
  • Run Bi-weekly Seller scorecard and indemnify the sellers on the order limits
  • Finalize the Financial Indemnifications as per payment cycle
  • Handle Growth Centre in Seller Centre
  • Handle Seller Appeals and Claims for financial and non-financial indemnifications
  • Build clear education plans for sellers in order to combat education gaps
  • ​Work with product and data teams to launch smart systems to identify fraudulent behaviour

Benefits:

  • An international working environment in a start-up setting, and the unique opportunity to learn from industry leaders, including Lazada and Alibaba teams
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Five days working week (Monday to Friday)

Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up


Applying Procedure

Interested candidates are requested to click on the mentioned link to apply https://bit.ly/3bhXpgC

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