Customer Service Representative
Mission Eco Trek & Expedition Pvt  Ltd.
Mission Eco Trek and Expedition is a reputed trekking company based in Kathmandu organizes and operates adventure trip to Nepal, Tibet and Bhutan.

Customer Service Representative

Views: 1109 | Apply Before: 4 days, 3 hours from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 14, 2018 23:55 (4 days, 3 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Professional Skill Required : Salesmanship Skill
Other Specification
  • Fluency in English speaking and writing
  • Good knowledge in computer
  • Experience in Tourism 
  • Should be social and able to cooperate with other team member

Job Description

  • Respond to customers inquiries
  • Responsible for handling and recording of customers details
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Action

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CONTACT US

Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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