General Description: One of the major responsibilities as a Sales Manager/ Assistant Sales Manager is to foster relationships with clients to generate revenue along with providing the best customer experience.  

Other Description:

Manage portfolio of accounts (agencies, FIT)

• Be the Point of Contact for our agencies and clients
• Promote our properties and services to clients/agencies 
• Organize regular sales visits or meetings to discuss on clients requirements
• Stay up-to-date with changes and trends in the industry
• Handle customer complaints and resolve issues. 

Sales leads and opportunities

• Identify new potential customers 
• Work closely with marketing team to contribute on planning sales and marketing strategies
• Identify opportunities to up- sell and cross sell
• Monitor and report on sales performance to the team.

Maintain proactive initiative to build relations with other departments

• Communicate the necessary information regarding clients to the concerned department (such as reservations, operations, finance) to ensure the smooth flow of information and delivery of service.
• Ensure successful inter departmental relationships and corporate values and culture in the organization.