The job holder will be responsible for selling and promoting all beauty products at our retail store. The jobholder will also be responsible for driving sales for the store through efficient store operations, visual merchandising, customer service delivery and adherence to company norms.

• Monitor and handle customer queries and advise customers on the proper application of make-up and how to fully maximize the utility of the products.
• Ensure seasonal peaks, important trading/ promotional events are handled efficiently.
• Issue Tax Invoice, manage Credit Card payments, maintain Stock Register, place orders efficiently to head-office, report daily sales, stocks, etc.
• Effective resource planning for customer service. 
• Implement a high standard of customer focus within the store.
• Plan and organize the Makeover Campaigns as per the approved calendar.
• Create and maintain the database of regular clients for Makeover Campaigns.
• Fix appointments with the regular clients for Makeover Campaigns.
• Exhibit Flexibility on given schedule, while performing various make-up events across our various retail stores.
• Ensure customer needs are met and complaints/queries are resolved in a timely manner.
• Be well aware of the latest trends in the Beauty Industry to be ahead of competitors.
• Achieve the revenue targets for the store. 
• Ensure sales targets are achieved up to the maximum level. 
• Exhibit the ability to sell appropriate products to promote sales after doing a makeover.
• Actively seeks ways to achieve or exceed shop sales targets.
• Ensure that every Makeover Campaign, product demonstration and communication with clients is translated into sales.
• Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas.
• Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact on store.
• Attend training required by our Exclusive brands

TO APPLY:

Interested candidates are requested to submit their updated CV to: [email protected] or [email protected]

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