Restaurant Captain/ Restaurant Supervisor  (Male)
Hotel Imperial Kathmandu
The Hotel Imperial Kathmandu is a new neighbourhood fine dining restaurant and event space that strives to create food experiences that are honest, inclusive and memorable with Multi Cuisine Style. Following are the requirements with our new start: For more information please visit our website: www.hotelimperialkathmandu.com

Restaurant Captain/ Restaurant Supervisor (Male)

Views: 201 | Apply Before: 13 hours from now

Basic Job Information

Job Category: Hospitality
Job Level: Mid Level
No. of Vacancy/s: [ 2 ]
Employment Type: Full Time
Offered Salary: Negotiable
Apply Before(Deadline): Oct. 23, 2017 23:55 (13 hours from now)

Job Specification

Education Level: Bachelor
Experience Required: More than or equals to 5 years
Other Specification

  • Graduate and Masters in Hospitality will be preferred
  • Need young candidates with Excellent Communication skills and extremely pleasing personality 
  • Applicants must have hands-on experience with computers, MS Office Package
  • Minimum 5 years of work experience in Food & Beverage gained from a 5-star international property, along with 1-year experience in a Captain position or a similar role an advantage.


Job Description

As a restaurant captain, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. 

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem-solving by team members through proper training and empowerment.

Job Responsibilities + Tasks

  • Always greet and welcome guests promptly in a warm and friendly manner.
  • Always thank and give a fond farewell to guests conveying anticipation for their next visit
  • Assist guest with a table reservation
  • Assist guest while seating
  • Ensure guest are serviced within a specified time
  • Has a good knowledge of menu and presentation standards
  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette
  • Able to answer any questions regarding the menu and assist with menu selections
  • Able to anticipate any unexpected guest need and reacts promptly and tactfully
  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm
  • Serve food courses and beverages to guests
  • Set tables according to type of event and service standards
  • Record transaction/orders in Point of Sales systems at the time of order
  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Check with guests to ensure satisfaction with each food course and beverages
  • Responsible for clearing, collecting and returning food and beverage items to proper area
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
  • A present accurate final bill to guest and process payment
  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas
  • Ensures that hotel brand standards and SOP's are consistently implemented.
  • Work with fellow staffs and manager to ensure that the restaurant achieves its full potential
  • Completes the daily responsibilities that are set for each individual shift
  • Complete closing duties, including restocking items, turning off lights, etc
  • Conducts monthly inventory checks on all operating equipment and supplies
  • Take an active role in coaching and developing junior staff
  • Any other duties related to food and beverage service assigned by the manager

TO APPLY:

Interested and eligible candidates are requested to send their updated resume at iiohmanagement@gmail.com

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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