Reservation Officer and Sales Coordinator
Nepali Ghar Hotel
Nepali Ghar Hotel is designed and crafted in a traditional way to provide an authentic Nepalese experience whilst meeting the modern comfort, technology and facilities. Equipped with all facilities such as heavenly bed, high speed Wi-Fi access, 24/7 fitness centre, meeting room, all day dining, room service and genuine Nepalese hospitality that assures a memorable experience!

Located in the central and main touristic hub Thamel. Pamper yourself with nearby attractions such as Garden of Dreams, Narayanhiti Royal Palace, Kathmandu Durbar Square within short walk. Other UNESCO World Heritage sites such as Swayambhunath, Pashupatinath, Boudhhanath, Patan Durbar Square are all within 6 km distance only and airport is just 5 km away.

Reservation Officer and Sales Coordinator

Views: 1511 | This job expired 10 months ago

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Thamel, Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 21, 2018 23:55 (10 months ago)

Job Specification

Education Level : Bachelor
Experience Required : Equals to 2 years
Other Specification

  • University degree or equivalent in Tourism / Business
  • Minimum 2 years in tourism industry
  • Able to communicate effectively in English, verbally and written
  • Knowledge of OTA to manage allotment, rate parity, room block and stop sales and to ensure all process being carried out properly
  • Strong interpersonal and communication skills
  • Able to work under pressure and is a team player
  • Organized to meet tight deadlines
  • Strong decision making skills and effective at problem solving
  • A "Can Do" attitude and positive thinking, includes creative thinking
  • Female candidates aged 25-30 years old

Job Description

  • Manage allotment, rate parity, room block and stop sales and to ensure all process being carried out properly
  • Check all request each day by e-mail
  • Converse with customers/agents via emails to determine destination, mode of transportation, travel dates, financial considerations and accommodations required
  • Preparation of documents such as group quotation, vouchers, itineraries, credit card information, etc
  • Make booking reservation to the customer, contact suppliers for hotel bookings quickly and efficiently
  • Willingness to solve customer problems and follow up after-sales service.
  • Drive up selling program
  • Handling inquiries and customer requirements
  • Checking all booking to ensure accuracy
  • Investigates and handles no show reservations
  • Ensure all payment requirements have been followed up accurately

Note: Only experienced female candidates with minimum 2 yrs experience in tourism industry are encouraged to apply. Irrelevant candidates won't be entertained for the shortlisting and interview process.

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