• Manage allotment, rate parity, room block and stop sales and to ensure all process being carried out properly
  
• Check all request each day by e-mail
  
• Converse with customers/agents via emails to determine destination, mode of transportation, travel dates, financial considerations and accommodations required
  
• Preparation of documents such as group quotation, vouchers, itineraries, credit card information, etc
  
• Make booking reservation to the customer, contact suppliers for hotel bookings quickly and efficiently
  
• Willingness to solve customer problems and follow up after-sales service.
  
• Drive up selling program
  
• Handling inquiries and customer requirements
  
• Checking all booking to ensure accuracy
  
• Investigates and handles no show reservations
  
• Ensure all payment requirements have been followed up accurately
  

Note: Only experienced female candidates with minimum 2 yrs experience in tourism industry are encouraged to apply. Irrelevant candidates won't be entertained for the shortlisting and interview process.