Front Desk Officer
ZOSTEL KATHMANDU
We are a hospitality-based company operating in the tourist hub of country.we host guest and provide them services like Lodging/Food and Beverages/Trekking and tour assistance.

Front Desk Officer

Views: 1355 | Apply Before: 1 week, 1 day from now

Basic Job Information

Job Category : Hospitality > Front desk/ reception, Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Paknajol Marg, Kathmandu, Nepal
Offered Salary : NRs. 12,000.00 - 20,000.00 Monthly
Apply Before(Deadline) : Nov. 29, 2018 23:55 (1 week, 1 day from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Age : Less than 35 years
Professional Skill Required : Communication Skill English Communication Fluency
Other Specification
  • Must have obtained a bachelor degree in Tourism and hospitality, Business Studies, Sociology, Arts etc
  • Proven work experience in similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Basic expertise in Accounting, Bills making, record keeping, MS Office, Tally would be appreciated
  • Professional attitude and appearance
  • Fluency in verbal and written English language is highly crucial
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Job Description

  • Greet and welcome guests as soon as they arrive
  • Provide basic and accurate information in-person and via phone/email
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Have to take care of all the checkin checkout affairs at the hotel/payment transaction update, housekeeping procedure supervision
  • Entertain the request/queries of the guest and try to provide them with best possible 

Note:

Candidates having prior knowledge of trekking, hiking in and around mountains in Nepal, Would be assigned to handle the sales and marketing of trekking/travel department where their duties would be to answer the queries of the guest in terms of trekking and hiking related assistance.

Applying Procedure:

Interested candidates are requested to send their CV's at kathmandu@zostel.com

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700

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