ZOSTEL KATHMANDU

Front Desk Officer

ZOSTEL KATHMANDU

Front Desk Officer

Started way back on 15th August 2013, Zostel is India's first and the largest chain of backpackers' hostels.

The company was started with a vision to promote traveling as a way of life. In 2013, before Zostel introduced the concept of backpacker hostels to the Indian mainland, there were hardly any backpacker hostels and all a budget traveler had in the name of stay options were unsafe and dirty lodges notorious for fleecing guests and rude behavior. Fast forward to August 2017, Zostel has top rated hostels at 37 locations across India & Nepal - surrounded by a completely new and fast evolving ecosystem of more than 200 backpacker hostels.

Zostel, being a team of highly motivated professionals from top B-schools and T-schools of the country came together to change the status quo in this stale market sector and to create a fresh, new market segment of backpacker hostels in India. The core theme of all the Zostels has been to provide a safe, hygienic, centrally located and affordable accommodation wherein travelers can come together and share their stories while having a good time. Zostel also promotes micro entrepreneurship as almost all the Zostels are run by handpicked, motivated local entrepreneurs on a franchise model

Since early 2017, in addition to providing social accommodation, Zostel has come up with a new segment - Zostel Escape - wherein we try to provide local, authentic experiences to the guests. These experiences are again handpicked and conducted by the local people and are intended to take the guests beyond the obvious and touristy destinations and experiences. With time, Zostel Escape will be rolled out across all Zostels.

We hope to play our part in promoting traveling and to create a trustworthy, fun brand in the process while taking along the local communities with us.

Started way back on 15th August 2013, Zostel is India's first and the largest chain of backpackers' hostels.

The company was started with a vision to promote traveling as a way of life. In 2013, before Zostel introduced the concept of backpacker hostels to the Indian mainland, there were hardly any backpacker hostels and all a budget traveler had in the name of stay …

Front Desk Officer

Views: 2542 | This job is expired 5 years, 4 months ago

Basic Job Information

Job Category : Hospitality > Front desk/ reception, Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Paknajol Marg, Kathmandu, Nepal
Offered Salary : NRs. 12,000.00 - 20,000.00 Monthly
Apply Before(Deadline) : Nov. 29, 2018 23:55 (5 years, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Age : Less than 35 years
Professional Skill Required : English Communication Fluency Communication
Other Specification
  • Must have obtained a bachelor degree in Tourism and hospitality, Business Studies, Sociology, Arts etc
  • Proven work experience in similar role
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Basic expertise in Accounting, Bills making, record keeping, MS Office, Tally would be appreciated
  • Professional attitude and appearance
  • Fluency in verbal and written English language is highly crucial
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

Job Description

  • Greet and welcome guests as soon as they arrive
  • Provide basic and accurate information in-person and via phone/email
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Have to take care of all the checkin checkout affairs at the hotel/payment transaction update, housekeeping procedure supervision
  • Entertain the request/queries of the guest and try to provide them with best possible 

Note:

Candidates having prior knowledge of trekking, hiking in and around mountains in Nepal, Would be assigned to handle the sales and marketing of trekking/travel department where their duties would be to answer the queries of the guest in terms of trekking and hiking related assistance.

Applying Procedure:

Interested candidates are requested to send their CV's at [email protected]

OR,


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