Infinite is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value. We partner with customers to optimize, modernize and scale their technology landscape – combining leading technologies, innovative platforms and accelerators with practical know-how. With an industry-first mindset and laser-focus on business outcomes, we are shaping the future with digital engineering excellence.

We have robust tools, processes and approaches that leverage the latest technologies and are tested over time. By leveraging our intellectual property and deep industry knowledge, combined with a culture that encourages and rewards creative thinking, experimentation and risk taking, we are able to deliver truly innovative solutions that meet our clients’ evolving needs. We are constantly innovating across various domains and industries with our deep industry expertise and innovation. From Healthcare to Telecom, Media & Entertainment to Banking, we are dedicated to making an impact in each sector.

People

Our talented team is the driving force behind our wide range of service offerings from application services to digital engineering to cloud services to data analytics and intelligent automation.

Our team delivers top-notch services under each broader category, including application development & maintenance, quality engineering & assurance, application modernization, digital transformation, security integration & management, cloud transformation & management, data migration & modernization and systems integration.

At Infinite Nepal, our proud team of 600 + software engineers are involved in the design, development, testing and maintenance of impressive lineup of trend-setting healthcare informatics solutions. Besides that, our talented people sort and analyze voluminous data to help clients in decision analytics.

We believe our success largely depends on our people. When an individuals join us, they come with a dream to achieve big and build a lasting career with us. We aim to create a working environment where our people can progress toward their optimum potential. We provide cutting edge technologies, high-value technical and soft skills training, conference participation, coaching, mentoring and periodic review mechanisms. We regularly have vacancies in areas like Software Development, Database Administration, DevOps, Software Testing, Systems Management, Network Management, and Project Management. We are an equal opportunity employer.

We offer:

Competitive Pay, Vibrant team culture, sponsored Lunch or dinner, Shuttle Service, Medical Coverage, Group Accident Insurance, Work study sponsorship, Festival Allowance, Team outings, Fitness/Sports/Hiking, Events Celebrations, Paid Time Off, SSF, Training and Development, Community Service Opportunities

Infinite is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value. We partner with customers to optimize, modernize and scale their technology landscape – combining leading technologies, innovative platforms and accelerators with practical know-how. With an industry-first mindset and laser-focus on business outcomes, we are shaping the future with digital …

Production Operations Analyst

Views: 1029 | This job is expired 5 years, 1 month ago

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 04, 2019 23:55 (5 years, 1 month ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 4 years

Other Specification

4+ year working knowledge on Linux/Unix OS & Windows OS and in a Production Environment
Strong in Unix/Linux commands and Shell and KSH scripting
Proficient in SQL Server and Windows technologies
Proficient with Microsoft Office Suite (Word, Excel, Power Point)
Prior Abinitio software experience preferred
Team player with strong desire to assist and share knowledge
Ability to work and support off hours
Works with a sense of urgency
Prior health plan operations experience helpful
Professional with ability to properly handle confidential information
Ability to work well independently and in a team environment
Ability to handle multiple tasks, prioritize and meet deadlines
Excellent written and verbal communication skills
Exhibits behaviors consistent with Cotiviti Values

Job Description

Analysts will monitor Batch processing in a 24 x 7 environment
Monitor and troubleshoot issues in Production & Stage Environment involves log scanning, understanding interdependency between different applications & 3rd party software
Interfaces with the Development, QA and Release management teams for managing releases of all RCA application and services into Production
Escalating issues as needed while communicating status and risks to management
Responsible for participating in Root Cause Analysis weekly call for production events and tracking completion of corrective actions items determined in the Root cause analysis
Responsible for continual improvements of client job scheduling and workload management
Coordinates activities between on shore and off shore support teams.
Review the operational readiness of new products and services being transitioned into production environment

Other Related Responsibilities:

Maintains production support documentation library ensuring documents are current, accurate, and available to appropriate groups
Follows and supports IT business processes including change management, configuration management, and disaster recovery and business continuity
Actively participates in Disaster Recovery/Business Continuity planning and testing. Activities to include actual live fail over and fall back exercises
Provides advanced support and direction for the integration of 3rd party systems or applications required to support the business
Implements processes and procedures using the ITIL framework
Works towards continual improvements of process and procedures with a goal of operational excellence
Other duties as assigned including active participation in Projects related to both the IT department and the company as a whole

This job has expired.

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