Outbound Tour Manager
Absolute Holidays
Absolute Holidays (P) Ltd. is a one-stop travel company in Nepal providing wide range of destinations for the holiday seekers, honeymooners, business professionals, adventure lovers, families etc. The company is led by Mr. Ravin Man Bajracharya, one of the pioneer and renowned personnel in International travel. He is also a former Chief Operation Officer (COO) of Lalit Mandap Travels, who has contributed in uplifting International Travel many years back.

Outbound Tour Manager

Views: 1671 | This job was expired 4 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Pulchowk, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 16, 2018 23:55 (4 months ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required

Job Description

The tour manager is a full time position. The Ideal candidate will have an understanding of sales, marketing and customer service in tourism industry. We are looking for an enthusiastic individual who has a drive to succeed in sales and a passion for knowledge of the continent in which we operate.

Independent and Team Work: 

  • Candidate must be comfortable working independently and with a team
  • Candidate must be a self-starter and well organized

Key Responsibilities & Qualifications:

  • Manage and Supervise Tour Department
  • Effectively handle FIT, GIT & Corporate Sales
  • Develop the tour sales strategies for the company
  • Planning and developing tour product, schemes and programs
  • To convert every genuine single query to sale to maximize the revenue and profit
  • To ensure the product sold and supporting information provided to the customer to the highest standard
  • Responding to customer inquiries via telephone, email, and Facebook and assist them booking their holiday package
  • Identifying the need for the customer, building an instant rapport, offering advice to support their requirement
  • Liaising with suppliers to gather required information and holiday package
  • Make outbound calls to customer to follow up on queries
  • To up-sell and cross-sell additional travel product and services to maximize the opportunities
  • To demonstrate total commitment to customer service and to ensure all the customers returns home having had a holiday which exceeds their expectations

Other Requirement:

  • 3 years experience in manager level in outbound tours and sales.
  • Strong communication skills in English & Nepali.
  • Well versed in Microsoft Office, Email and Internet.
  • Knowledge of worldwide travel destinations and geography.
  • Customer service and selling skill
  • Result oriented
  • Strong organizational and time management skill
  • Will be able to prioritize and multi-task
  • Will have the ability to built rapport with the customer
  • Must be able to work in any other areas within the company as required
  • Should be able to handle Outbound travel operations independently
  • Should possess a vehicle (two wheelers) including driving license

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