Operational Manager
ToggleCorp is a software development startup based in Jawalakhel that builds software solutions and websites for international and domestic clients, mainly with a humanitarian focus. We are closely partnered with a private US organization and our main clients have included various UN agencies (UNHCR, OHCHR, OCHA), Assessment Capacities Project (ACAPS), Internal Displacement Monitoring Centre (IDMC), the Joint IDP Profiling Service (JIPS) and International Red Cross IFRC. We are a nimble organization that thrives on individual initiative and creativity.

Operational Manager

Views: 1331 | This job expired 6 months, 2 weeks ago

Basic Job Information

Job Category : Human Resource /Org. Development > Organization development/ Process Improvement
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Jawalakhel, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 31, 2019 17:00 (6 months, 2 weeks ago)

Job Specification

Education Level : Master
Experience Required : More than or equals to 3 years
Professional Skill Required : Good Management Skills Strong Communication
Other Specification

  • Master’s degree in operations management, business administration, or related field
  • Must have 3+ years’ proven experience in an operations management position
  • Strong communication skills
  • Excellent ability to delegate responsibilities
  • Highly trained in conflict management and business negotiation processes
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

 Bonus Talents

  • Experience working in the humanitarian sector
  • Previus work with startups or small teams
  • Technical knowledge or experience with programming languages
  • Superpowers

Job Description

  • Liaise with the management team to synthesize product requirements to create roadmaps and develop weekly and monthly status reports
  • Define metrics for tracking progress, determining success, and completion
  • Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
  • Develop, implement, and maintain quality assurance protocols
  • Assist HR with recruiting when necessary
  • Identify and address problems and opportunities for the company
  • Build alliances and partnerships with other organizations
  • Support worker communication with the management team
  • Help promote a company culture that encourages top performance and high morale
  • Ensuring key performance indicators are in place and production targets are met


  •  Competitive salary with performance and time-based raises
  • Being a part of rapidly growing startup with opportunities for vertical and horizontal growth
  • Working in a team environment where initiative and dedication is encouraged
  • An equal opportunity workplace that values diversity and does not discriminate
  • An open international work environment

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