Front Desk Representative
Hotel Tibet Peace Inn

Tibet Peace Inn is a new budget hotel in Kathmandu offering inexpensive bed and breakfast services along with warm hospitality from very cordial hosts. We respect your right to comfort, so every nook and corner of the hotel is built with care to enhance your experience of staying with us. And being at the center of the city means you are just a few minutes away from many exciting events in Kathmandu.

Whether you are looking for a room for a short term stay or an extended one, Tibet Peace Inn offers exactly what you need at very reasonable rates. We also have a one-stop travel desk to take care of everything you need during your holiday in Nepal.

Front Desk Representative

Views: 1701 | This job expired 2 months, 2 weeks ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Paknajol, Thamel
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 02, 2019 23:55 (2 months, 2 weeks ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Other Specification

  • Priority is given for those who can speak other languages rather than mother tongue
  • Japanese language is preferred most
  • Should have basic computer knowledge
  • Able to speak to foreign guests
  • Able to handle calls
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Customer service orientation

Note:

  • Candidates having experience in relevant field will be preferred 
  • Should have completed Intermediate level, however, Bachelors running can apply

Job Description

    • Welcome guests upon their arrival and assign rooms
    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments


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