On Side Technical/IP Support
Real Solutions

Real Solutions is a leading HR Consulting firm, established in the year 2002, specializing in providing a complete or sectional Human Resource (HR) support to the Nepalese organizations.

We have been professionally and successfully providing various HR services to various organizations such as Banks, Multinational companies, Development Projects, Manufacturing, Trading companies and more. Acknowledged as the leading HR consultancy in Nepal, we believe in putting in the Real HR Solutions for our clients in areas of Recruitment and Selection Support Services, payroll management, contractual employee management, performance management, training and development and more.

On Side Technical/IP Support

Views: 1798 | This job expired 11 months, 1 week ago

Position Summary

The given job position is posted on behalf of the client organization of Real Solutions Private Limited, "A Reputed Internet Service Provider"The selected candidates will be hired under the contract of Real Solutions Private Limited and shall be deputed on the location assigned by the client organization.

Job Location: Can be assigned to any area of Kathmandu Valley.

Job Position: Entry Level

Department: L1 Support

No. of Vacancy: 05

Salary and benefits: As per company policies


  • +2 completed or Bachelor running. (Priority will be given to Bachelor completed)
  • Bike with license is compulsory


  • Technical/IP Support on the field is the primary job.
  • Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
  • Develop and implement customer service guidelines, policies and procedures.
  • Identify and implement strategies to improve quality of service, productivity and profitability.
  • Interdepartmental co-ordination with proactive feedbacks
  • Liaising with supervisors, team leaders, operatives and third parties to gather information;
  • Monitoring department activities to improve quality; minimize errors and track operative performance
  • Coordinate with HRD and concern area head/ VP/AVP to identify the training needs.
  • Perform jobs as assigned by the company

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