Under immediate supervision, serves as initial office contact for students, faculty, staff, etc. Answers routine questions and provides information both orally and in writing (e-mail). The principal emphasis is on providing customer service and performing some light clerical duties.

Telephone Facilitation:

• Answers phone with appropriate greeting, takes messages or refers calls to the appropriate department/ person
• Ensure that the phone system is working and is under smooth operation

Visitor’s First-contact:

• Receives and greets visitors; manage and deal with walk-in enquiries and direct to the department when necessary
• Maintain visitor’s log
• Dispenses information such as brochures and handouts to visitors
• Assists visitors with scheduling and confirming appointments;
• Handle the waiting period of visitors

Document Management:

• Maintain daily-log of the incoming and outgoing documents of the office in systematic manner
• Safeguard and secure the documents in confidential manner
• Maintain the Notice Board and keep contents up-to-date

Students Services:

• Answer general student enquires;
• Assist with student recruitment, including support at new student counseling

Administrative Services:

• Provide support to the College Administrative Office including attendance at orientations, graduation and other College events
• Assist with photocopying, setting up of class rooms and other general tasks
• Supervise the facilities and tangible assets within the office;
• Inform the concerned department to solve shortcomings of facilities and tangible assets
• Coordinate with guards and peons to smooth operation of the tasks
• Provide administrative support to the Head of the departments, Administrator; when required

TO APPLY:

Interested candidates are requested to send their updated resume to [email protected]

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