• Manage day to day order dispatches coming through various online platforms.
• Maintain accurate daily billing, accounts based on sales.
• Ensure accurate and updated stock management including periodic stock check.
• Develop strong relationships with third party sellers and vendors through timely responsiveness and coordination.
• Interact with customers via the phone and social media to ensure customer satisfaction including. handling requests, complaints and frustrations with excellence and professionalism.
• Perform basic administrative tasks to ensure proper invoicing, filing and reporting.

Skills and Experience

• Communication Skills – Strong written and oral communication skills with a good command of the English language.
• Customer Service – Detail-oriented multitaskers with strong communication and computer skills
• Troubleshooting – Interact daily with service professionals and vendors to resolve requests, complaints, and frustrations with excellence and professionalism.
• Data Entry – Ensure timely entry of data and sales using MS Office, web based Google Docs Editors etc. Proficiency in computer skills is a must.
• Positive Attitude – Willing to take a proactive, positive and learning attitude with an ability to work well in a team and motivate others. 
• +2 Education or higher.
• License and vehicle is preferred, but not required.
• Candidates living close to Radhe Radhe/Thimi area are encouraged to apply for ease of commute.