Infinite is a global leader in digital engineering and IT services, with over two decades of experience helping clients turn digital transformation into business value. We partner with customers to optimize, modernize and scale their technology landscape – combining leading technologies, innovative platforms and accelerators with practical know-how. With an industry-first mindset and laser-focus on business outcomes, we are shaping the future with digital engineering excellence.

We have robust tools, processes and approaches that leverage the latest technologies and are tested over time. By leveraging our intellectual property and deep industry knowledge, combined with a culture that encourages and rewards creative thinking, experimentation and risk taking, we are able to deliver truly innovative solutions that meet our clients’ evolving needs. We are constantly innovating across various domains and industries with our deep industry expertise and innovation. From Healthcare to Telecom, Media & Entertainment to Banking, we are dedicated to making an impact in each sector.

People

Our talented team is the driving force behind our wide range of service offerings from application services to digital engineering to cloud services to data analytics and intelligent automation.

Our team delivers top-notch services under each broader category, including application development & maintenance, quality engineering & assurance, application modernization, digital transformation, security integration & management, cloud transformation & management, data migration & modernization and systems integration.

At Infinite Nepal, our proud team of 600 + software engineers are involved in the design, development, testing and maintenance of impressive lineup of trend-setting healthcare informatics solutions. Besides that, our talented people sort and analyze voluminous data to help clients in decision analytics.

We believe our success largely depends on our people. When an individuals join us, they come with a dream to achieve big and build a lasting career with us. We aim to create a working environment where our people can progress toward their optimum potential. We provide cutting edge technologies, high-value technical and soft skills training, conference participation, coaching, mentoring and periodic review mechanisms. We regularly have vacancies in areas like Software Development, Database Administration, DevOps, Software Testing, Systems Management, Network Management, and Project Management. We are an equal opportunity employer.

We offer:

Competitive Pay, Vibrant team culture, sponsored Lunch or dinner, Shuttle Service, Medical Coverage, Group Accident Insurance, Work study sponsorship, Festival Allowance, Team outings, Fitness/Sports/Hiking, Events Celebrations, Paid Time Off, SSF, Training and Development, Community Service Opportunities

Network Voice Engineer

Views: 1379 | This job is expired 5 years, 1 month ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 5 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Mar. 04, 2019 23:55 (5 years, 1 month ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 6 years

Other Specification

Minimum 6 to 8 years relevant experience and CCNP /CCIE Collaboration equivalent certifications
Experience supporting large heterogeneous network infrastructure
Strong understanding of telephony dial plan design, implementation, and call control/routing protocols such as H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS
Experience with the following: Cisco Unified Communications VoIP telephone system which includes Call Manager, Unity Connection, Presence, Emergency Responder, Exchange, MS Lync, Jabber, Telepresence, Contact Center Express, CRS servers, TMS, VCS, SRST, ATA and third-party hardware and software integrations
Strong knowledge and experience in designing, deploying, and troubleshooting Digital/Analog voice gateways, media resources such as conferencing, transcoding, MTP, and MoH, and voice endpoints such as IP phones, and CIPC (softphones)
Experience designing, configuration and implementing Call Manager on bare metal, Windows and VMWare
Zoom International call recording software
Configure and maintain SRST, voice QoS, Voice Routing Protocols and Voice Gateways
Experience working under rigid security compliance requirements. HIPAA, NIST, NERC, Government, healthcare, PHI, PPI, network security and auditing, etc
Good knowledge and experience working with global and local telco carrier service providers. Experience dealing with remote/field site outages, testing, troubleshooting and coordination of service restoration with remote-hands and or 3rd party resources
Strong team player. Capable of working together with team-members to come up with solutions to meet complex design challenges or random network issues
Adequate project, documentation and organizational skills, and ability to manage time and complex tasks
Experience with Cisco Unity Connection and Office 365 integration.
Experience configuring and troubleshooting Cisco Border Elements and integrating them with carrier SIP trunks
Experience implementing and maintaining call recording software
Strong understand of Cisco Finesse call centers as well as the associated reporting tools. This includes creating custom UCCX scripts and Finesse dashboards, as well as the CUIC reporting tool
Experience with Mobile Remote Access for Jabber and IP phones. Strong understanding of both Cisco VCS-C and VCS-E

Additional Specifications:

Hands-on Administration experience of LAN, WAN, VoIP and routing technologies such as OSPF, BGP, MPLS, VPN (GRE & L2L), QoS, HSRP, GLBP and IP-SLA. In-depth understanding and experience dealing with a variety of Cisco hardware and IOS (12 & 15) is highly desired

Experience:

Upgrading and migrating from older CallManager to version 9 or later
With 79xx, 89xx, 88xx and 99xx Cisco IP Phones
Monitoring and network management systems

Job Description

Hands on experience with Cisco Call Manager (versions 11.5 or later) installation, design, configuration, administration and troubleshooting
Must be experienced with VoIP deployments on an enterprise scale and be able to lead troubleshooting efforts and make recommendations for VoIP network design
Experience in performing multiple processes/projects simultaneously in a fast-paced environment
Develop and generate conceptual, logical, and physical network architectures, resulting documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture meeting clearly stated requirements
Available as needed for escalation of support incidents and available for after-hours on-call support
Provide feedback and recommendations regarding service delivery improvements
Identify and close any gaps in the existing documentation of the infrastructure
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community and ability to communicate technical information to non-technical personnel
Full project lifecycle efforts (Planning, Preparation, Design, Implementation, Operation and Optimization)

This job has expired.

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